Hey Voyagers,
The market is looking up but, first, we have an important update.
The Voyager app underwent a necessary upgrade that’s been available since Saturday night. If you’re on iOS and unable to access your account, please follow the instructions in the following tweets.
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How to update your Voyager app:
Open the Voyager profile in the Apple App Store.
Make sure you’re updating your app to v.2.9.19.
Log in to your Voyager account.
Update now: voyager.onelink.me/kFhQ/43b3fa94
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If you’re still unable to access your account, follow these steps:
-Try uninstalling & reinstalling the app
-If you have automatic updates turned on, make sure your phone is plugged in & connected to WiFi
Manually update the app to version 2.9.19 here: voyager.onelink.me/kFhQ/43b3fa94
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Replying to
You guys really need the help of a crisis communications professional who is over 28 years old. For fu*k’s sake.
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They're marketing team can't hear you -- they're currently dealing with an outage. Lol
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A “necessary upgrade” that was caused after your app would not allow access to your iPhone users for almost 24 hours. And no updates from you after hours of waiting to hear back on the time frame you gave. #knowthefacts
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Exactly. They don't care about our money
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