Conversation
Work on your customer service email requests, that should be an accomplishment too! I personally have weeks waiting on email responses not cool! Yet you guys have marketing on point! Don’t forget the growth of customers requires growth of customer care too!
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Our customers always come first, and we're absolutely working through the customer support requests!
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Seems not, I have tickets unanswered since February. And a lot of ppl complaining about withdrawals taking more than “your” 24hours time period. Your app is really good but holding funds longer than what it should in blockchain, defeats the purpose of blockchain! Old customer too
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Sent a DM to help with your withdrawal.
I have been waiting since Sunday
I created a Twitter account just so I could try to get some customer service. Been waiting since March 23rd. Over $7,550 in "Pending Deposits" with $0 of that available to trade. Just sitting there. Already withdrew successfully from my bank a week ago. No replies from Voyager.
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Ticket #253484
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The amount of time it takes for deposits to settle and be transferable has been a struggle. The money has left my bank but still waiting the full 10 days, possibly more if they don't settle by tomorrow...
Im starting to think everyone who said you guys are a scam is true. I heard you guys often hold on to withdrawals indefinitely! I just transferred some money to a legit address and I cant confirm the withdrawals nor can I cancel it!
My withdrawal is pending for over a week. Process my withdrawal for ticket 252876 258126 258128 258130 258131
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