Hey did you know that and have already updated their withdrawal fees. There is no other company in the crypto space that would respond this quickly to their customers. $VGX
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Excellent response time! THAT’S how you respond to your customers! Well done and Getting right on it!
GIF
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"Excellent response time!"
Never been able to say that about
Been waiting 11 days for them to "verify" and approve thousands of individual retail investors accounts. They're not at all for the little guy.
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You aware even Kraken has people on the waitlist, right? Kraken has been around since 2011. Voyager is a startup that’s experiencing unprecedented growth. NO ONE could have been prepared for the kind of growth the crypto industry overall is experiencing right now!
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Yeah, I am absolutely aware of what is going on...
Why market to the masses if you're incapable of the scale of growth? Eleven days...
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You're making some bold statements and seem not to know what you're talking about.
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Bold statement? How so? Their wait list grows by the minute and they can't give us a better answer than "we're doing our best." They move account that are already verified BACK to the waitlist for verification if their account has a zero balance. Seems pretty evident
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This "They're not at all for the little guy." You have no clue what you're talking about with that statement. is all about the little guy. If you think Voyager wouldn't like to onboard everyone at once and get those accounts funded ASAP, you're bugging out.
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We truly care about every customer regardless of account size. We know the waitlist is inconvenient, but we're working as quickly as we can to get everyone on-boarded.
Why does it take 11 days? Why move even more customers on the wait list even though their accounts were long established... why is it impossible to get an answer from ANYBODY from your business aside from a condescending "we appreciate your frustrations" response?
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Can we atleast get an estimate? It has been a lot of time, and there is hardly any flow of information!
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Email: Support@investvoyager.com