To all Voyager Customers - The Voyager App is back online and trading has resumed. You can now open and login to your app and continue using Voyager. (1/6)
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As a safety precaution, all users were logged out of the app and will have to log back in to access their account. The majority of users will be able to access the app, while some may experience a delay as the system fully reboots. All trading will resume shortly. (2/6)
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Safety Precautions: The Voyager Team recommends you change your password as a safety precaution now and on a regular basis. We also recommend you utilize 2FA with an authenticator app for enhanced security. (3/6)
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Note: Any limit orders set previous to the system going offline have been canceled and need to be re-submitted in the system. (4/6)
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Thank you for your patience and apologize for the service outage as we safely brought all of our systems back online after we responded to a DNS threat. The team acted swiftly and our security systems were successful – no funds or personal information were compromised. (5/6)
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You can now continue buying and trading on Voyager. We appreciate you and your business. Thank You, The Voyager Team (6/6)
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Thank you for working tirelessly to get this issue resolved and protect our funds.
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We have an incredible team - who did a phenomenal job responding to the situation. Your patience and support means the World to us!
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We greatly appreciate the support!
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Nothing compromised. People forgive these type of things very fast when safety is first.
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