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Intercom on Starting Up: 120 printed pages on everything you should know about building a startup. https://www.intercom.com/books/starting-up …pic.twitter.com/lb1zQmMfwN
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One in two people leave their company because of their manager. Make sure that manager isn't you https://inter.com/2rR0oH6 pic.twitter.com/C40mv5GEac
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People don’t want to buy a 1/4" drill, they want a 1/4" hole. Understand customers real motivations by asking why. https://inter.com/2swG7TZ pic.twitter.com/nYP8hV3XcN
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You don't pick the future.
@destraynor looks at 3 trends you can’t ignore if your product is to survive. https://inter.com/2shDgOr pic.twitter.com/MsiVDWTX7I
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Users hire a product to get a job done. @amythibodeau of@shopify explains how interface copy helps them do it. https://blog.intercom.com/shopifys-amy-thibodeau-on-the-importance-of-interface-content/ …pic.twitter.com/uuS1M3FUZZInside Intercom podcast: Amy ThibodeauAmy Thibodeau, Content Strategy Lead at Shopify, explains how injecting personality into your interface language can make it harder for users to accomplish their job-to-be-done.Thanks. Twitter will use this to make your timeline better. Undo -
Announcing new features? Read our how-to guide on creating the right messages and targeting the right people https://inter.com/2shGNN1 pic.twitter.com/3LovfvuGN9
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Learn how to set your customers up for success with our free book, Intercom on Onboarding https://inter.com/2rB08fK pic.twitter.com/iyDyr5abtV
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We're looking for a UI Designer to guide the future visual direction of Intercom - join our team in Dublin now! https://inter.com/2sr0TEl pic.twitter.com/fLtguaM2un
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Find out how to build your support team up and out with our updated book, Intercom on Customer Support https://inter.com/2qvUQBR pic.twitter.com/qkUdm3pCfc
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What do you do when a feature grows faster than expected? https://inter.com/2rppLiu pic.twitter.com/iHKOoqbGDz
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Join over 25,000 people from companies like Google, Uber and Spotify who already enjoy our weekly newsletter https://inter.com/2qxFw3D pic.twitter.com/db3qJFuAH4
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Nothing drives away staff quicker than bad people management. @kimballscott explains how quality feedback can help https://inter.com/2r7wX2w pic.twitter.com/SDt8x3DhI0
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Product designers: Spare yourselves a headache by using systems thinking. https://inter.com/2r7XUmJ pic.twitter.com/VyLsdKmmhz
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Why you need to cut the cord on customers who speak inappropriately to your staff https://inter.com/2shger2 pic.twitter.com/qxu0uSth55
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Designing great products requires understanding the foundations before the bells and whistles. https://inter.com/2rgjvaZ pic.twitter.com/d9A6NaHx9p
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Reminder: Learn the secrets to successful user onboarding in today's webinar with @destraynor &@SamuelHulick https://inter.com/2rBboZk pic.twitter.com/4cz8a6nb8W
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Last chance: sign up for our webinar on the secrets of successful user onboarding with
@destraynor &@SamuelHulick https://inter.com/2s6X3kA pic.twitter.com/5GfWSNNLCY
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Need some weekend reading? We've published 6 books that will help you run your business betterhttps://inter.com/2rlps9o
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If your product marketing team isn't helping to build product than you're probably doing it wrong https://inter.com/2rlmvWc pic.twitter.com/JNZqgylStc
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Not all product feedback is equal. Separate the useful from the aspirational. https://inter.com/2qraMAA pic.twitter.com/kShz4yaMu8
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Good customer support is about automating and eliminating "dumb contacts" and maximizing productive conversationspic.twitter.com/LfddvhJxAf
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