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Intercom on Starting Up: 120 printed pages on everything you should know about building a startup. https://www.intercom.com/books/starting-up …pic.twitter.com/lb1zQmMfwN
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Find out how to build your support team up and out with our updated book, Intercom on Customer Support https://inter.com/2qvUQBR pic.twitter.com/qkUdm3pCfc
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What do you do when a feature grows faster than expected? https://inter.com/2rppLiu pic.twitter.com/iHKOoqbGDz
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Join over 25,000 people from companies like Google, Uber and Spotify who already enjoy our weekly newsletter https://inter.com/2qxFw3D pic.twitter.com/db3qJFuAH4
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Nothing drives away staff quicker than bad people management. @kimballscott explains how quality feedback can help https://inter.com/2r7wX2w pic.twitter.com/SDt8x3DhI0
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Product designers: Spare yourselves a headache by using systems thinking. https://inter.com/2r7XUmJ pic.twitter.com/VyLsdKmmhz
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Why you need to cut the cord on customers who speak inappropriately to your staff https://inter.com/2shger2 pic.twitter.com/qxu0uSth55
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Designing great products requires understanding the foundations before the bells and whistles. https://inter.com/2rgjvaZ pic.twitter.com/d9A6NaHx9p
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Reminder: Learn the secrets to successful user onboarding in today's webinar with @destraynor &@SamuelHulick https://inter.com/2rBboZk pic.twitter.com/4cz8a6nb8W
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Last chance: sign up for our webinar on the secrets of successful user onboarding with
@destraynor &@SamuelHulick https://inter.com/2s6X3kA pic.twitter.com/5GfWSNNLCY
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Need some weekend reading? We've published 6 books that will help you run your business betterhttps://inter.com/2rlps9o
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If your product marketing team isn't helping to build product than you're probably doing it wrong https://inter.com/2rlmvWc pic.twitter.com/JNZqgylStc
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Not all product feedback is equal. Separate the useful from the aspirational. https://inter.com/2qraMAA pic.twitter.com/kShz4yaMu8
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Good customer support is about automating and eliminating "dumb contacts" and maximizing productive conversationspic.twitter.com/LfddvhJxAf
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“It’s a word for exclusion.” – @monteiro on why designers need to think beyond empathy. https://inter.com/2rWVp4L pic.twitter.com/ibITLJUOI8
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There are hundreds of onboarding patterns out there. Which one is right for your product?
@samuelhulick explains. https://inter.com/2rkOTIj pic.twitter.com/ovVP5WCehW
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Building on the Intercom platform? Get updates, inspiration and more by following @intercomdevspic.twitter.com/1GvojIlrZ2
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What responsibilities do designers have to their users and community? @monteiro has answers aplenty. https://blog.intercom.com/mule-design-mike-monteiro/ …pic.twitter.com/hJIM6jSB8KInside Intercom podcast: Mike MonteiroMike Monteiro, co-founder and design director at Mule Design, explains why the veil of ignorance is perhaps the most important item in a designer’s toolbox.Thanks. Twitter will use this to make your timeline better. Undo -
How do you scale support for 5 million daily users? @SlackHQ's@alirayl shares what she's learned on our podcast https://inter.com/2qSKFWE pic.twitter.com/j3hVCgjs1f
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Shipping now: Intercom on Starting Up shares everything we know
about building a startup in a 120 page hardcover https://inter.com/2rYlgbR pic.twitter.com/QBhToFQoEb
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Don’t make the same onboarding mistakes as Clippy. Make your onboarding bulletproof. https://inter.com/2rCTUvm pic.twitter.com/rnQRbt1WEj
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