IntercomGeverifieerd account

@intercom

Helping businesses build better customer relationships through conversational, messenger-based experiences Need support? or

San Francisco
Geregistreerd in maart 2011

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  1. 12 uur geleden

    With Intercom, they've been able to: ⭐ Reduce the time taken to apply for benefits in Minnesota by 80% ⭐ Help 6M+ people get access to or maintain SNAP benefits through GetCalFresh ⭐ Process 25k applications through MNbenefits

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  2. 12 uur geleden

    ❤️ believes in showing up with empathy for their clients, which is why they use our Conversational Support solution to provide assistance at every stage of the application process.

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  3. 22 uur geleden

    Conversational support isn’t just good for your support team – it's good for your entire business. Here’s how you can use it to deliver major results across your whole company 👇

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  4. 25 jul.

    “We’re excited to embrace hybrid work, and take the greatest elements of remote and in-office work to create something new, flexible, and intrinsically ‘Intercom’” – These are benefits hybrid work will offer Intercom 🏠 🤝 🏢

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  5. 22 jul.

    A new version of our Salesforce app is live! 🚀 Sync company and account data between Intercom & Salesforce to: ✅ Gain better context & increase team efficiency 🎯 Improve campaign personalization 🔄 Keep all your CRM data in sync Learn more here 👉

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  6. 22 jul.

    🎙️ Who's looking out for your customers after they sign on the dotted line? 📝 This week on the podcast we revisit how drove down churn by building up customer success. 📈

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  7. 21 jul.

    Over a year ago, the world changed the way it worked. Now we’re about to do it again. 🔁 When we go back to the office, we’ll embrace a hybrid working style. Here’s why we feel it’s the right choice for us 👇

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  8. 20 jul.

    Here's how you can leverage conversational support across your business to: ⭐ Effortlessly capture important customer information 🕵️‍♀️ Identify trends for better business decisions 🤩 Improve the customer – and employee – experience Read more ⤵️

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  9. 20 jul.

    As a senior+ engineer you keep track of your own goals and agenda 🎯 Here, Sabrina Leandro discusses her method of setting and prioritizing goals as a principal engineer at Intercom.

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  10. 19 jul.

    📆 Join us and Justin Nuzum, VP Support & Services on July 21 to learn how the company set up its self-serve support offering to serve its global customer base. Save your seat here 👉🏼

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  11. 16 jul.

    We’re sharing our new product design job levels publicly to help other design teams to create their own – read all about how we refreshed them here ⤵️

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  12. 15 jul.

    As a principal engineer, you often operate as a team of one 👩‍💻 Read to see how Sabrina Leandro, principal engineer at Intercom, explores some of the ways you can effectively choose and prioritize your work as a senior, staff, or principal engineer ✅

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  13. 13 jul.

    If you don’t have a map for your career, then how do you know where you’re going? 🗺️ Find out how we redesigned our job levels for product designers to provide a clear sense of career direction ➡️

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  14. heeft geretweet
    12 jul.

    Tomorrow, we're showing you how to make the most of your Dialpad + at 12 CDT. Get registered below!

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  15. 12 jul.

    You never get a second chance to make a good first impression. Here’s how you can create a great onboarding experience that ensures your product makes a fantastic first impression with your customers 😍

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  16. 12 jul.

    Imagine a world where your support team never has to answer a repetitive question again 🤯 Learn how to automatically solve repetitive Qs with help articles and chat bots. That means faster answers for your customers and fewer headaches for your team 👇

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  17. 12 jul.

    All smiles for this tweet 😁. Thanks for the shoutout,

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  18. 8 jul.

    A well-designed knowledge base: 💪 Helps customers help themselves 🏃‍♂️ Gets your team off the repetitive query treadmill 🤑 Moves the dial for your business Here are our best tips 👇

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  19. 7 jul.

    Love designing product, but don’t love managing people? Don’t worry – you can still become a leader 🤩. Here’s how we think about it on Intercom’s Product Design team 👇

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  20. 6 jul.

    Support teams answering repetitive customer questions—it's like having a song stuck in your head on repeat for literally years. Take the Modern Support Strategy Bootcamp to learn how to automatically resolve repetitive Qs & free up time for your team 👇

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