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Instacart
@Instacart
Add life to cart 🛒 Find us
@InstacartHelp
for support.
instacart.comJoined June 2012
1,284 Following
62.5K Followers

Instacart’s posts

Instacart
@Instacart
Replying to
@mysolarwellness
Hi there! Thank you for bringing this to our attention. Please DM us the name, email address, and phone number associated with your account. We would like to investigate this further. -Dakota
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Instacart
@Instacart
Over the past few weeks
@Instacart
shoppers have stepped up as household heroes for families nationwide. Last night, we announced new health & safety guidelines along with additional resources to further support the shopper community during this busy time.
medium.com
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Instacart
@Instacart
To continue serving the Instacart community in the wake of COVID-19, today we announced free health & safety kits for shoppers with face masks, hand sanitizer & a thermometer, & a new online Health & Safety Resource Center for shoppers & customers.
medium.com
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Instacart
@Instacart
Oh no! Lettuce🥬 take a look at this for you. Please DM us with the name, email address, and phone number associated with your account. We're here to help! -Dakota
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Instacart
@Instacart
Our priority is to safely serve the Instacart community. Today we’re announcing new safety measures including manufacturing & distributing our own hand sanitizer to shoppers & launching a new customer tip default feature to help shoppers earn higher tips. bit.ly/3bxFkIQ
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Instacart
@Instacart
We are deeply saddened by the series of disturbing and tragic events over the last few weeks related to the violence and injustice towards the black community. We stand in solidarity with the Black community, and with peaceful protests calling for racial equality.
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Instacart
@Instacart
(1/3) “Today, we mourn the devastating loss of a member of the Instacart shopper community. Our deepest sympathies are with the loved ones of all those impacted by this shooting, as well as the King Soopers family and the community of Boulder.
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Instacart
@Instacart
Thank you to our Instacart community for your continued patience during this busy time. Whether you’re new to Instacart or a longtime customer, our Customer Care team is working around the clock to support you.
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Instacart
@Instacart
Since retailers are experiencing elevated demand for items, here are two ways to help your shopper collect your groceries: 🥕Pre-approve replacement options for everything in your cart 🥕Use our in-app chat functionality to answer Qs they may have about your replacement options
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Instacart
@Instacart
Replying to
@oranicuhh
Yes! With locs too, lol. I can certainly relate. But seriously, if you need any assistance with this order, we can take care of it for you. -Sasha
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Instacart
@Instacart
As we grapple with the senseless loss of life within the black community and the systemic inequality that still remains, we’ve taken a step back to examine what we can do. To that end, we will be investing $1M to support our internal teams and help support actionable change.
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Instacart
@Instacart
In light of the COVID-19 crisis, today we announced: 🥕Additional ways we’re supporting the health & safety of the shopper community 🥕Plans to bring on an additional 250k shoppers to meet consumer demand & help us return to 1-hour & same day delivery
medium.com
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Instacart
@Instacart
Replying to
@keishafournier
Hi! If you need assistance with this order, you can contact our customer support team at 1-888-246-7822 or chat via your app to report any issues. You're also welcome to DM us here with the name, email, and number linked to your account, and we'll gladly assist you! -Sasha
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Instacart
@Instacart
Replying to
@UTrickAssBitch
Hey there! We never want to hear you were dissatisfied with your Instacart experience. If you need additional assistance, please DM us with your name, phone number, and email address. We'd be happy to help!
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Instacart
@Instacart
Have a loved one in need of essentials? Send groceries directly to their home - it’s simple: 🛒Input their zip code 🛒Choose their local store 🛒Fill your cart with the items they need & pay Select & track replacements and chat with the shopper as needed to complete the order.
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Instacart
@Instacart
Replying to
@Instacart
The safety of our entire Instacart community continues to be our top priority. We’ve suspended operations in select regions affected by local protests, and we appreciate everyone’s patience as we cautiously re-open those locations slowly, once it is safe to do so.
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Instacart
@Instacart
Replying to
@KimChi_Chic
We’ve disappointed our favorite foodie and for that, we’ll never forgive ourselves. Check your DM’s, it is an absolute MUST we get you these asap!
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Instacart
@Instacart
Kindness feels like a warm hello, an extra scoop of ice cream & even a thoughtful anniversary card from a complete stranger. Thanks to shoppers like Brenda for bringing smiles to our Instacart community during such trying times. Share your shopper story using #householdheroes
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Instacart
@Instacart
Thanks for stopping by! Our team is here to chat about your Instacart orders, and to answer any questions you may have. We’re always happy to hear from customers, shoppers and partners!
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Instacart
@Instacart
(2/3) Violence of any kind has no place in our society. Our teams are working with law enforcement and the King Soopers team to assist in any way we can. We’ve reached out to the shopper’s family to offer our support & resources during this unimaginably difficult time.
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Instacart
@Instacart
(3/3) For those members of our community who were shopping in the Boulder area, we’re also ensuring they’re able to take the time they need to grieve and recover from yesterday’s tragic events.” -
@apoorva_mehta
, Instacart Founder & CEO
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Instacart
@Instacart
A big thank you to the shoppers who continue to go the extra mile for the Instacart community each & every day - our hearts are filled with gratitude for all that you do. 🙏
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Instacart
@Instacart
We’re proud to announce that Instacart has acquired
@Unata
, the award-winning provider of 1-to-1 digital solutions for grocers. Together, we’ll provide the most comprehensive digital grocery platform. We can’t wait to see we can accomplish together! bloom.bg/2FI6eyw
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Instacart
@Instacart
We love hearing stories like these. Thank you Adam for being an amazing member of our shopper community. ❤️
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MommaT
@tweetmommybop
Ok, I’m in tears. Our @Instacart shopper, Adam surprised us with a personal gift to lift our spirits while we are battling covid- he got us flowers. I’m blown away by his thoughtfulness. Can you all let @Instacart know what an amazing person they have working for them!
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Instacart
@Instacart
Replying to
@Instacart
We’re prioritizing the safety of our shoppers by investing $500k to compensate in-store shoppers and teams for any disruption to their shifts due to store closures or local curfews, and provide additional tools and features that support shopper safety.
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Instacart
@Instacart
Today, Instacart aims to close the food insecurity gap by launching EBT SNAP on the platform. We’re particularly proud to kick this program off in Georgia where food insecurity impacts 12.5% of the population.
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