Another opensource project abandoned because of shitty users: https://github.com/actix/actix-web Being a maintainer of a few opensource projects myself, I had to deal with all the toxicity coming from users as well. The worst in that? Most users are very likely happy with your projects...
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Also, when saying all this: I don't say that opensource projects are perfect. They have errors/flaws, but it's normal and at least remaining cordial is the minimum when asking someone to fix something.
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Reacting to negative feedback is also a choice. Ignore them ;-)
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At some point, it becomes very difficult to ignore them (again, at least for me). ;)
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i consider it to be a 2 way problem. Yes the author has received a lot of unfair toxic criticism but their responses haven't been great as well
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It's never black or white, it's always grey. Users weren't great, maintainer wasn't either. It escalated, etc... We should just try to remember that we're interacting with humans with feelings.
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You know I've often wondered about creating an issue just to say thanks, then closing it. But that's misusing a resource and honestly it makes me wonder if there is a better way (Not all maintainers have public contact info). I mean it's in the name, "Issues".
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I had one once (and very recently!). In short: it was awesome!
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Sadly it is my understanding that studies proved humans to be much more sensitive to negative stimulis than to positive ones. A bad comment will offset the benefits of many, and as you said there is few positive comments because happy users are "mostly" silent. Opensource is hard
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Čini se da učitavanje traje već neko vrijeme.
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