Wrong but useful. Working @Twitter, tweeting about data science and people management.
"Wait, it's all her views?" 
"Always has been"
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Type A, be it called analytics or data science or research, is not as immediately obviously valuable. Often what matters most for type A roles, regardless of title, is serving your stakeholders’ needs
Stakeholder centricity means that perception of service quality is really important. It can even outweigh actual quality of service
Managing this type of group is a big mindset shift if you only hear standard EM advice. You need to pay attention not only to your relationships with your stakeholders, but also your ICs’ relationship with your stakeholders
I haven’t finished reading it yet, but Managing the Professional Service Firm by David Maister is one of the best books I’ve found on this subject. I would recommend checking it out based on what I’ve seen so far
Very interesting and well stated/understandable, thanks!
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