Wrong but useful. Working @Twitter, tweeting about data science and people management.
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"Always has been"
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- frontload with an expectation that you might send emails at unusual times or days of the week and that it's just when you happen to be feeling productive, not that you expect other people to do the same, or to read or respond then
What do you think about setting high level expectations for how urgent different forms of communication are? For example, never send an email for something a quick response
Fwiw I frame it more as an escalation path rather than a dont use x for
Someone may need to send an urgent email or slack to leverage other attributes of those platforms, but if they want immediate reply, I’m clear about call > text > slack > email as my escalation path
Some recommended “which channel?” heuristics from our employee handbook
I realize these if statements aren’t perfectly MECE but I worry I’m too close in the problem to see it’s bugs. Any suggested improvements welcome 
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