There is no universe where I’d be able to do justice to a book this dense by trying to summarize it in a Twitter thread. But I have been thinking about how it applies to data products, defined here as “things a data scientist might produce during the course of their work”
Whatever the original purpose of the product was, it's quickly deprioritized in favor of getting users to do stuff that will cause the trend line of a metric (probably revenue or DAU) to go up and to the right. That's how you get stuff like this.https://twitter.com/LukeW/status/1327349136702672897 …
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McLuhan doesn't really seem to be describing this progression of media and ensuing fragmentation as a problem per se, more as an inevitable process. But even though he's not explicitly negative, it does leave me feeling a little ambivalent about my profession
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A data scientist's job is to quantify things, after all, and quantification enables segmentation and fragmentation. Perhaps my solace should be in the fact that in order for things to be segmented, they first have to be understood as continuous.
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Data scientists and the metrics they make can be a unifying force. Consistent measurement allows everyone to be on the same page and move in the same direction. Creating metric is creating a tool to direct a company's focus.
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Directing focus at the right things (or as close to right as possible) might be the most difficult and important part of a DS's job. It's worth taking seriously.
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End of conversation
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