@TeamYouTube I can't seem to view comments on videos
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Replying to @ikam238
We'd like to know more. Which device are you on? Also, do you see this happening across devices? Keep us posted.
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Replying to @TeamYouTube
I only use my phone to watch YouTube videos it happens on different videos and not all of them
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Replying to @ikam238
Thanks for the info. Have you tried updating/reinstalling the app after restarting the device to see if that makes a difference? Keep us posted.
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Replying to @TeamYouTube
I've restarted the device. I think certain videos are affected because I am able to view comments on most videos now
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Replying to @ikam238
Thanks for the info. Mind sharing few video URL's for us to take a look. Also, lets make sure you're running the most updated OS on your device.
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Replying to @TeamYouTube
That's the only video I haven't been able to get comments up on
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Replying to @ikam238
Thanks for the info. To help the right team better investigate, can you send a feedback report from the device you're having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues.
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Thanks for the help I've sent some feedback would be great if I can have some sort of notice whether or not the issue is permanent or has been fixed!!!
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YouTube - IKAM
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