If you're a game dev, and you have any choice in the matter, please don't force the player to start a playthrough before being able to access the settings menus. This is an awful practice in general, for streamers, and of course for accessibility.
One thing you definitely can't do is assume that popular games do a good job! Font size is pretty awful across the board. What your playtester was saying was that Pokémon and hamtaro are too small.
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Pokemon and Hamtaro are 7px on a 144p screen, which would be like 52px on a 1080p screen. If that's too small, then what isn't?
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you can't multiply up like that, because the ratio between screen size and viewing distance is different
End of conversation
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