@YouTube Something is wrong with YouTube...for some reason, I can't respond to comments on my channel or leave comments on others. What's the problem?
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Replying to @iamnijahj
Hmm, while clearing your browser's cache and cookies clears things up on desktop, updating/reinstalling the app often fixes most issues on your mobile device. Also, try switching accounts to see if that makes a difference? Keep us posted.
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Replying to @TeamYouTube
Thanks for responding. I will try that and see what happens but I did notice that I have no problem on my phone replying and commenting. However, the issue is when I'm on my laptop. I will try again this evening.
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Replying to @iamnijahj
Appreciate the details. Also, make sure the browser is updated to the latest version. Let us know how it goes.
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Replying to @TeamYouTube
Good evening, I still can't reply or comment on my computer using neither Chrome or Internet Explorer, but have no problems using my cell phone. This just started this morning.
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Replying to @iamnijahj
Appreciate your efforts in trying to fix it. Please send us a feedback report with as many details as possible, following the steps here: https://yt.be/help/VdnK . While every individual report may not get a direct response, it helps us investigate and fix issues. Thanks.
1 reply 0 retweets 1 like
Thank and also I did make sure my browser is updated...today I can reply and comment to some, the others just keep buffering. Weird, but I submit a feedback report as you suggested. Thanks a lot for your help.
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