Why is it so hard putting my YouTube app in PIP mode? @YouTube ?
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Replying to @iamdoworthy
Thanks for reaching out. PiP is currently available on Android 8.0 mobile devices or higher in countries where YouTube Premium is launched. For the list, check here: https://yt.be/help/VYco . For more info on how to use PiP, go here: https://yt.be/help/5zw4 . Hope this clarifies!
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
It worked the other day, but now I can't put it in pip mode
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Replying to @iamdoworthy
That's odd if it was working before. Try these troubleshooting steps: check for app updates, clear app cache, close all background apps, and restart the device. Hope that fixes it. If it's still not working, submit feedback here: https://yt.be/help/feedback
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
I already updated my app just now, I restarted my phone but I don't know where to clear the cache? Where can I find it?
My device is Android 8.1.0 and it worked the other day and now it doesn't.1 reply 0 retweets 0 likes -
Replying to @iamdoworthy
Try reinstalling the app & make sure that you have a good internet connection. If it doesn't work, try viewing your video in a different mobile device. You can also send your feedback here: https://yt.be/help/feedback . This is where collect, track & prioritize requests, thanks!
2 replies 0 retweets 0 likes
I do have a stable internet connection. Okay, I'll reinstall it now. I'll get back to you.
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