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As of 5AM EST the majority of the iRobot Home App functionality appears to be restored. Some customers may still be experiencing issues with initial robot set up and Imprint Smart Maps. We are working to address this. Thank you for your understanding and patience.
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You should have been more proactive about posting this. I learned AWS was having an issue from another home automation provider before iRobot said anything.
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Hi , we apologize for the inconvenience. Please know we are actively monitoring the situation and hope to get the iRobot Home App back online soon.
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We apologize for the inconvenience. Please know we are actively monitoring the situation and hope to get the iRobot Home App back online soon.
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Wow. And only now there is an update. Listen; you should revise the hosting strategy. AWS mirroring and multi GEO backups. Not that hard
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Hi . We hear you and appreciate your patience. Please know that our team is aware and monitoring the situation and hope to get the App back online soon.
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Hi . We understand your frustration. Please know that our team is aware and working diligently to correct this issue. We apologize for any inconvenience!