@TeamYouTube On Android, I can't watch any channels in the app. I can see the live preview on the home page but the minute I click into a channel it tries to load then says "There was a problem while playing"pic.twitter.com/N3fgcUeCBb
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@TeamYouTube On Android, I can't watch any channels in the app. I can see the live preview on the home page but the minute I click into a channel it tries to load then says "There was a problem while playing"pic.twitter.com/N3fgcUeCBb
That's weird! Is this happening across devices? Make sure that the app is up to date and then try clearing the cache: https://yt.be/help/Cko1 . That usually does the trick. Let us know if that helps.
It's only happening on my Pixel 2. Other devices are working fine. The app is updated and clearing the cache did not fix it unfortunately. Any other suggestions? Thanks!
Thanks for the details, if you haven't yet, try restarting your mobile device. Also, check if your internet connection is stable. Buffering is caused by bandwidth issues. Let us know if that helps.
I restarted my phone and it seems to be working now. Thank you!!
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