Square profile picture and Opens profile photo
Follow
Disney+HS_helps
@hotstar_helps
Have a question about our service? Head to help.hotstar.com
Joined January 2017

Disney+HS_helps’s Tweets

Square profile picture
Replying to
Disney+ Hotstar is making Dil Bechara available directly to hundreds of millions of fans across India. We are glad to play a part in sustaining Sushant’s legacy, and allowing his final masterpiece to be celebrated by everyone, subscribers and non-subscribers
37
1,133
Square profile picture
We have identified the issue impacting access to Disney+ Hotstar and expect to be running at normal operations soon. We are sorry for the experience and appreciate everyone’s patience.
417
462
Square profile picture
Replying to
Hi! Starting 31st March, HBO content will be unavailable on Disney+ Hotstar. You can continue enjoying Disney+ Hotstar’s vast library of content spanning over 100,000 hours of TV Shows and Movies in 10 languages and coverage of major global sporting events.
444
437
Square profile picture
Replying to
@gsmart007 भारतासह ICC T20 विश्वचषकातील सर्व सामने 24 ऑक्टोबर रोजी IND Vs PAK सामन्यापासून मराठीत उपलब्ध होतील.
39
265
Square profile picture
We are seeing intermittent issues with payments. Our team is working on it. We have given access to all users till the system recovers. We apologise for the inconvenience caused.
233
235
Square profile picture
Due to an undersea cable failure, we are experiencing degraded performance on our Web & some other platforms. In the meanwhile, you can watch the content on Android or iOS mobile and living room devices. We regret the inconvenience caused.
32
217
Square profile picture
Replying to
Starting 31st March, HBO content will be unavailable on Disney+ Hotstar. You can continue enjoying Disney+ Hotstar’s vast library of content spanning over 100,000 hours of TV Shows and Movies in 10 languages and coverage of major global sporting events.
144
166
Square profile picture
Hi! Due to some unforeseen issues, Cooku With Komali Season 2 Kondattam Ep 1 upload is delayed. Our team is working on making the episode available as soon as possible. Please stay tuned for updates on upload time. We regret the inconvenience caused.
82
103
Square profile picture
Hi! If you are using our mobile, web, Fire TV, Android TV, Apple TV or our latest versions of LG WebOS / Samsung Smart TV apps, you can select your language of commentary from the Audio menu by clicking on settings/options button.
132
77
Square profile picture
Getting ready for Dream11 IPL on Disney+ Hotstar VIP? Keep support by your side. Introducing the all new ‘Help’ section. Head over to help.hotstar.com, search information yourself or create a ticket for further assistance. Leave it to us, while you stay focused on the game
285
79
Square profile picture
Shared your login details with family/friends & now regretting that instead of you they are binge watching content on Hotstar. Need not worry; We now provide you the ability to reclaim your account exclusivity back by simply changing your password using "Forgot password" option.
87
77
Square profile picture
Replying to
Hi. We are working on adding exciting new features like Dolby real soon. We want you to have a great viewing experience and are currently working on adding other features too; we'll be back with more updates.
15
61
Square profile picture
Replying to
Hi! All our existing Disney+ Hotstar VIP members will migrate to our new Mobile Plan while enjoying the best of both plans. The user will be able to watch English content across multiple devices till the time your current membership expires
6
56
Square profile picture
The under sea cable connectivity has been resolved and you can now enjoy your favourite content across all our platforms including Web. Thank you for your patience and support.
52
47
Square profile picture
Replying to
We understand your love for this show! Our content team is working towards this. However, procuring the digital rights for any show is a business decision and hence can take time. We cannot specify any timelines now or provide an assurance at this point of time. Please stay tuned
5
34
Square profile picture
Hi! If you are using our mobile, web, Fire TV, Android TV & Apple TV (Latest version) apps, you can select your language from the Audio menu by clicking on settings/options button. Samsung TV and LG TV users can go to Sports tab & play the match from there with English commentary
32
32
Square profile picture
Hi! If you are using our mobile, web, Fire TV, Android TV, Apple TV & LG WebOS (Latest version) apps, you can select your language from the Audio menu by clicking on settings/options button. Samsung TV users can go to Sports tab & play the match from there with English commentary
25
27
Square profile picture
Hi! If you are using our mobile app, web, Fire TV app or Android TV app, you can select your language from the Audio menu by clicking on settings / options button. Apple TV, Samsung TV and LG TV apps will only have English as the default language.
48
28
Square profile picture
Replying to
Hi! We are currently working on adding the features mentioned. Also, DM us your issues/ experience with our App on the Smart TV with make/model, OS version and Hotstar App version so that we could look into it.
4
24
Square profile picture
Replying to
Certain remarks / comments made by the guests on the episode 12 of Koffee with Karan may hurt the sentiments of our users / viewers. As a responsible platform, we have removed the episode from Hotstar with immediate effect.
7
23