HotjarOvjeren akaunt

@hotjar

See how visitors are really using your website, collect user feedback and turn more visitors into customers.

Malta
Vrijeme pridruživanja: srpanj 2014.

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  1. 5. velj

    [Status] Resolved: The issue has now been resolved.

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  2. 5. velj

    [Status] Monitoring: Our engineers have released a fix for this issue and are currently monitoring it.

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  3. 5. velj

    [Status] Identified: We’ve identified the issue causing the recordings list not to load, and our engineers are working to resolve it.

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  4. 5. velj

    [Status] Investigating: We’re currently investigating an issue where some users are not able to load their Recordings list. As far as we are currently aware, data collection is unaffected, nor will this affect your site. We’ll be po…

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  5. 28. stu 2019.

    We published a postmortem regarding a brief interruption of data collection on November 28th:

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  6. 26. stu 2019.

    We published a postmortem about our November 26th incident:

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  7. 26. stu 2019.

    [Status] Resolved: As error rates have now reduced to expected levels, this issue is considered resolved. Insights should now be accessible as normal.

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  8. 26. stu 2019.

    [Status] Identified: We’ve identified the issue with our CDN provider that is causing the current performance degradation and our engineers are working with our provider to resolve it.

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  9. 26. stu 2019.

    [Status] Investigating: We’re currently investigating an issue with Insights being intermittently unavailable. Our engineers are working to resolve it.

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  10. 21. stu 2019.

    [Status] Resolved: The issue has now been resolved.

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  11. 21. stu 2019.

    [Status] Monitoring: Our content delivery network (CDN) provider has released a fix for this issue and we are currently actively monitoring.

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  12. 21. stu 2019.

    [Status] Identified: We have identified that the issue is still affecting some users in some regions. We're working with our CDN provider to resolve the situation as soon as possible.

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  13. 21. stu 2019.

    [Status] Monitoring: A fix has been implemented and we are monitoring the results.

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  14. 21. stu 2019.

    [Status] Identified: Our content delivery network (CDN) provider has released a fix for this issue and we are currently actively monitoring.

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  15. 21. stu 2019.

    [Status] Identified: We’ve identified the issue with our CDN provider that is causing the current performance degradation and our engineers are working with our provider to resolve it.

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  16. 21. stu 2019.

    [Status] Investigating: We’re currently investigating performance degradation of the Hotjar app and tracking code and our engineers are working to resolve it.

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  17. 20. stu 2019.

    [Status] Resolved: This incident has been resolved.

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  18. 20. stu 2019.

    [Status] Monitoring: Our engineers have finished repairing Heatmaps affected by this issue.

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  19. 20. stu 2019.

    [Status] Identified: We are continuing to work on a fix for this issue. Heatmap creation and retakes of screenshots are now working as normal. We are now working to ensure Heatmaps created or updated yesterday are correct.

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  20. 19. stu 2019.

    [Status] Identified: Due to retroactively fixing Heatmaps affected by the issue, newly created Heatmaps and screenshot retakes of existing Heatmaps are expected to be delayed until 19:30 UTC.

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