We, as consumers, are now sharing our satisfaction or dissatisfaction on social media and expecting a response within 2 hours....
#meliahotels | @hootbusiness | @hootsuite | @hootsuite_uk | #futureofsocialpic.twitter.com/sMTogMWubI
Businesses need to be speedy with their response time. Better have someone listening online! #FutureOfSocialpic.twitter.com/orJSxLao9b
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