Honest Status Page

@honest_update

These are the things we probably ought to say when updating incident status. Snark and compassion. Now, about your data… by and friends.

The Incident Review Meeting
Vrijeme pridruživanja: veljača 2015.

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  1. 7. sij

    We regret that we did not listen to the AWS engineer that begged us to THROW OUT THIS INSTANCE TYPE.

    Poništi
  2. 1. sij

    ┏━━┓┏━━┓┏━━┓┏━━┓ ┗━┓┃┃┏┓┃┗━┓┃┃┏┓┃ ┏━┛┃┃┃┃┃┏━┛┃┃┃┃┃ disks still fill up ┃┏━┛┃┃┃┃┃┏━┛┃┃┃┃ ┃┗━┓┃┗┛┃┃┗━┓┃┗┛┃ ┗━━┛┗━━┛┗━━┛┗━━┛

    Poništi
  3. 20. ruj 2019.

    Oops. This is gonna take longer than expected because we forgot to move our 2FA to our new phones.

    Poništi
  4. 15. kol 2019.

    Sorry for the long duration of that service interruption. Everyone knew how to fix it, but not how to fix it in kubernetes.

    Poništi
  5. 19. srp 2019.

    The root cause is you not clicking our damned ads.

    Poništi
  6. 11. srp 2019.

    Ughhh what are we supposed to do if we can’t browse while waiting for tests to run? (Hugs to !)

    Poništi
  7. 2. srp 2019.

    It's only an incident if it's from the paying region of the customer list. Otherwise it's a sparkling bugfix.

    Poništi
  8. 2. srp 2019.
    Poništi
  9. 27. lip 2019.

    Wait, adopting DevOps wasn’t enough Chaos?

    Poništi
  10. 19. lip 2019.

    Good news! Our deployment tooling now tells you who is on call before you start your deploy…

    Poništi
  11. 11. tra 2019.

    Your data is important to us but… speaking of black holes: We’re sorry that all work you did since midnight is lost. Please redo your work.

    Poništi
  12. 10. tra 2019.

    We learned today that moving files out of Terraform doesn’t cause it to ignore the assets.

    Poništi
  13. proslijedio/la je Tweet
    9. tra 2019.

    The CASE Method: A framework for improving monitoring ergonomics, mental models, and attention.

    Prikaži ovu nit
    Poništi
  14. 8. tra 2019.

    I’ve been hiring for over twenty years and I still swear by this one simple rule: it’s the MTU

    Poništi
  15. 4. tra 2019.

    Friendly reminder to check in with your teammates if they’ve had a bad on call stint. Maybe you can help! (Extra ❤️ for managers helping with this!)

    Poništi
  16. Turns out everyone was afraid to touch that bit of infra for a damned good reason.

    Poništi
  17. [soundcloud postmortem] engineer: wow this blew up here’s my soundclo… right

    Poništi
  18. The incident wasn’t that bad, we just had a reorg to deal with right in the middle. Lesson learned.

    Poništi
  19. Thankfully we overheard the solution to this problem in a coffee shop during our 1:1 walk.

    Poništi
  20. 4. ožu 2019.

    We’re going to just leave it like this for a minute and take a nap.

    Poništi

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