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We regret that we did not listen to the AWS engineer that begged us to THROW OUT THIS INSTANCE TYPE.
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Oops. This is gonna take longer than expected because we forgot to move our 2FA to our new phones.
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Sorry for the long duration of that service interruption. Everyone knew how to fix it, but not how to fix it in kubernetes.
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The root cause is you not clicking our damned ads.
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It's only an incident if it's from the paying region of the customer list. Otherwise it's a sparkling bugfix.https://twitter.com/amyngyn/status/1143911040880644097 …
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Hugs and
to our friends there!https://twitter.com/ketudb/status/1146083521338851329 …
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Wait, adopting DevOps wasn’t enough Chaos?
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Good news! Our deployment tooling now tells you who is on call before you start your deploy…
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Your data is important to us but… speaking of black holes: We’re sorry that all work you did since midnight is lost. Please redo your work.
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We learned today that moving files out of Terraform doesn’t cause it to ignore the assets.
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Honest Status Page Retweeted
The CASE Method: A framework for improving monitoring ergonomics, mental models, and attention.http://onemogin.com/monitoring/case-method-better-monitoring-for-humans.html …
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I’ve been hiring for over twenty years and I still swear by this one simple rule: it’s the MTU
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Friendly reminder to check in with your teammates if they’ve had a bad on call stint. Maybe you can help! (Extra
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Turns out everyone was afraid to touch that bit of infra for a damned good reason.
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[soundcloud postmortem] engineer: wow this blew up here’s my soundclo… right
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The incident wasn’t that bad, we just had a reorg to deal with right in the middle. Lesson learned.
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Thankfully we overheard the solution to this problem in a coffee shop during our 1:1 walk.
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We’re going to just leave it like this for a minute and take a nap.
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