Zoekresultaten
  1. 6 uur geleden

    What killed teen retail? It wasn't - it was the complacency of American brands. Thanks for the lesson, Australia.

  2. 6 uur geleden

    Micah is at it again! How To Amazon-ize Your Customer Experience Today: via for

  3. 7 uur geleden

    We love 's dedication to bring into the process! AI tech should be used well before . To impact the , it should begin with !

  4. 8 uur geleden

    From to , and Gen Z consumers are looking for personalized experiences. Here's how brands can provide it.

  5. 17 uur geleden
  6. 28 jun.

    Customer-centricity can be defined as creating an experience for customers that transcends products & prices. KPMG’s Julio Hernandez (), Global Customer Center of Excellence Lead, outlines 6 elements that need to be present in a great :

  7. 28 jun.
  8. 27 jun.

    Got a complaint about the industry? Take it to the top. by via Thanks for the mention!

  9. 27 jun.
  10. 27 jun.

    According to research, "up to 15% of a business’s most loyal customers account for 55% to 70% of a company’s total sales" With this in mind, these experts offer some good suggestions for creating that inspires loyalty. via

  11. 27 jun.

    “To thrive, or perhaps survive, business leaders and marketers must realize customer expectations are changing as an empowered customer takes charge.” Q is - are you listening? cc

  12. 26 jun.

    3 stops on the journey - how companies can deepen engagement and improve satisfaction, via

  13. 26 jun.

    Smart companies are beginning to treat customers like prized assets. Shifting away from “How can we sell it?” to ask “What do our customers want?

  14. 26 jun.
  15. 26 jun.
  16. 26 jun.

    If any company wants to be successful, the it delivers must be in line with the customers’ expectations. And, those expectations are defined by the best the customer has ever received. via

  17. 25 jun.
  18. 23 jun.

    The Jeff Bezos story and 's quick ascension up the ranks: — It’s all about the data, the — Nearly 35% of Amazon’s revenue comes from the recommendation engine!

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