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  1. 4 minuten geleden
  2. 52 minuten geleden

    If you don’t capture your prospect’s attention in this moment, you’ve wasted it. It is a non-renewable resource that is depleted from moment to moment. It...

  3. 4 uur geleden

    The Ultimate Guide to Customer Reviews and Testimonials

  4. 10 uur geleden

    ROCKSTAR CX LIVE 🤘 Top 25 Global Influencer & Head of Experience , will join me live MONDAY 2nd July 7:30am PT 3:30pm BST We will be talking all things CX Strategy. Get a reminder to watch live:

  5. 10 uur geleden

    Creating memorable, iconic experiences requires design that, from the start, addresses how to reliably deliver at scale

  6. 11 uur geleden

    - Honored to be included in this brief video discussion of why choose to stop doing business with you!

  7. 13 uur geleden

    Find out how your path to purchase strategy can revolutionise your company’s Customer Experience

  8. 18 uur geleden

    Finding a solution is the key, of course, but how you go about it is also very important!

  9. 29 jun.

    “Always treat your employees exactly as you want them to treat your best customers.” – Stephen R. Covey

  10. 28 jun.

    A home away from home. This is how guides the customer journey both online and offline to make sure everyone's comfortable. 🙌🏼

  11. 27 jun.

    81% of customers are likely to purchase from brands with superior customer experience.

  12. 27 jun.

    According to research, "up to 15% of a business’s most loyal customers account for 55% to 70% of a company’s total sales" With this in mind, these experts offer some good suggestions for creating that inspires loyalty. via

  13. 27 jun.
  14. 27 jun.

    To build high-performing teams, service leaders must identify and leverage the personality traits of their top reps via

  15. 26 jun.
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  19. 22 jun.

    Know what your customer values! It makes for a better experience for everyone!

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