Rezultati pretraživanja
  1. 56% of businesses say the phone is their most important channel of communication, with an estimated 45% of calls resulting in a new enquiry. Our Europa is on hand to help, so you never have to miss out on a valuable call again

  2. prije 3 sata

    Waseem Davids talks about how his experience doing his Operations Qualification with OMNI, contributed to his and . Embark on a journey of purpose-driven development, learn more here:

  3. prije 3 sata

    Does having a defined purpose and a mission in the contact centre help foster better relationships with your wider business? Contact Centre Helper take a look:

  4. prije 4 sata

    on the 29 – 30 April, to see how our collaboration with MS Teams can take you beyond the traditional contact centre for better :

  5. prije 5 sati

    What does the Advisor of the Furture look like? Join our webinar with on the 27 February at 2 pm where we take a look at some of the trends that are changing the forever.

  6. prije 5 sati

    In the third part of our 'Contact centre of the future' series, Ashley Burton, Head of Product at Eckoh, reveals what you need to know about the Contact Centre Managers of the future in our latest blog. Click the link and find out more..

  7. prije 5 sati

    We are pleased to announce will take place in the stunning setting of The glittering awards ceremony will honour the very best of the industry More info coming soon!

  8. prije 5 sati

    Work in a in and want to get involved? DM us for more info...

  9. prije 5 sati

    We run monthly WebEx calls & meet quarterly. DM if you work in a operational role and would like to help us promote the sector as a shine a of choice!

  10. Our Ambassadors met to share best practice at the lovely bright - get involved & help us highlight ! – mjesto: Cobalt Business Park

  11. See the core principles of Best Practice in IVR Design – things you must get right if you’re going to get your CX right.

  12. Contact centre modernisation needn’t be difficult. Start with what you have and build up to create a winning customer experience.

  13. prije 20 sati
  14. prije 23 sata

    ☕️Check out our amazing tea lady Sarah hard at work today keeping our team members hydrated with tea and coffee. 💬Sarah says, ‘I love the people, the positive environment and I love that I know everyone’s drinks orders already!

  15. 3. velj

    Is the phone call finally dead? Before you invest in , find out what our new research reveals about how customers want to get in touch:

  16. 3. velj

    Agent: “Sorry, I can’t come into the contact centre today *cough, sniff* Team Leader: “Oh dear, sorry to hear that, what’s wrong? Agent: “I’ve damaged my metatarsal” Team Leader: “good grief…”

  17. 2. velj

    Our technology, powered by Google Cloud’s Contact Center , helps this organization serve callers more effectively. Read their story:

  18. 1. velj

    How contact centre executives can influence their own leadership and management teams to improve CX.

  19. 31. sij

    🕵️‍♂️ We’re looking for a new Team Member to join our Ecclesall Road team - could it be you? 💭Get in touch with Judy Unwin at Judy.Unwin@CC33.co.uk to apply or for more information.

  20. 30. sij

    Just some of the reasons why MaxContact are one of the fastest growing specialists in the UK 💥 Feature Rich 💥 Alerts 💥 Scripting 💥 Targeting 💥 Real Time Dashboards ...and so much more

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