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Difference between reacting and responding
#ServiceResilience2019 pic.twitter.com/tBai1vVoJN
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Curiosity and Kindness in Mindfulness; looking beyond what’s there and being generous and empathetic
#ServiceResilience2019 pic.twitter.com/m2x2etHePy
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The longer you practise meditation, the brain learns to be less active even when in rest
#ServiceResilience2019 pic.twitter.com/qfY9I20YV8
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GJW “can’t change the system so let’s focus on what we can do”
#serviceresilience2019 pic.twitter.com/baLdNow9Dc
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Come and see us at
#ServiceResilience2019 today at the@britishlibrary! Our smiley colleagues Callum and Michael are ready to answer any of your questions
#TOPdesk#SmilewithTOPdesk@sdi_institutehttps://twitter.com/vawns/status/1194942072199032832 …
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Read our guide and gain actionable insights on how using Profiles in IT
#ServiceDesk can help you to create services which users love. http://bit.ly/36ZAthZ#ServiceResilience2019 pic.twitter.com/kb3Msxcwu8
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@vawns heading to the Winchester for a pint and waiting for it all to blow over (movie reference done well!)...or nit as she talks about Major Incident Management.#ServiceResilience2019#sdievents#itsm -
@vawns is presenting her fantastic session 'Emergency Preparedness, Resilience and Response (EPRR) - A Major Incident Masterclass' at#ServiceResilience2019#SDIEventpic.twitter.com/pAfDiXkWvu
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Who would you want as your Major Incident Manager?
@vawns sees it as a Nick Fury or Maria Hill type? Me, I would want Batman. DC4EVA#ServiceResilience2019#sdievents#dcvsmarvel -
Last
#ServiceResilience2019 keynote of the day Mindful Onwards' Jean-Christophe Trentinella is presenting 'Search Inside Yourself - The Mindfulness and Emotional Intelligence Progamme' which has been designed and tested at Google!#SDIEventpic.twitter.com/3RHR4YNt1F
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It's a real
#honour and I'm very#excited to be#speaking at the The Service Desk Institute (SDI)#ServiceResilience2019 event in#London on November 14, 2019. As always#SDI have their fingers on the pulse of#industry#concerns and#trends. Bring an…https://lnkd.in/ewQHFa9 -
Learning about
#emotionalintelligence in leadership this afternoon from Gillian Jones-Williams#serviceresilience2019#SDIEventspic.twitter.com/m0NuwMDaFK
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