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Excited to announce that our partners NetHelpDesk have rebranded to Halo Service Solutions & released specialist solutions for HaloITSM, HaloPSA & Halo Service Desk which provide a tailored experience to our customers. Read more https://lnkd.in/gneTRVT
#itsm#itil#servicedesk pic.twitter.com/hmlAhhcTaY
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Criamos a prática Customer Support & Automation (CSA), liderada por Evandro Braga, para transformar o modelo tradicional de
#servicedesk. A ideia é automatizar o processo, usando tecnologias como#chatbot, AI e computação cognitiva. Uma revolução, rumo ao atendimento digital! pic.twitter.com/QloJO1Mv0i
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In this blog
@stephenman of@ITSM_tools, looks at call abandonment rate and its position in terms of importance within the list of#servicedesk metrics.#ITSMhttps://buff.ly/2FrtHXS -
Enterprise Service Management in actie: hoe de
@UniUtrecht met hun ESM-reis begon – en wat het ze opleverde: https://blog.topdesk.com/nl/enterprise-service-management-case?utm_source=social&utm_medium=twitter&utm_campaign=nl-blog-uu-case&utm_content=06220 …#EnterpriseServiceManagement#ServiceDesk pic.twitter.com/KxGvbxs8W9
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Learn about the benefits of having an IT service desk. Read more: http://www.motadata.com/blog/what-is-service-desk/ …
#itsm#itil#helpdesk#servicedesk pic.twitter.com/0nEzjjRdt1
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Join me Thursday Feb 6 at 1 PM ET to talk about "Metrics and Monitoring for Service Desk and Help Desk” on
@BrightTALK#metrics#servicedesk#helpdesk https://www.brighttalk.com/webinar/metrics-and-monitoring-for-service-desks-and-help-desks/ …pic.twitter.com/plOgOKalhQ
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"Calls are waiting, can somebody please jump in?"
#dreamcatcher#kpop
#servicedesk pic.twitter.com/tErH6u8o7a
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With the release of new tools every day, it's natural that established vendors continue to improve their solutions. But how exactly these systems are improved? To find out, we’ve stacked
@freshserviceapp and@servicenow against each other. https://buff.ly/2OtRM34#servicedesk pic.twitter.com/k3a3uXoZnA
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Target these 4 service desk interrelated metrics http://bit.ly/2NautL3 to turn around
#EHR system utilization and user experience inefficiencies.#servicedesk#EHRburnout pic.twitter.com/CwAcGS4EVY
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Employee
#Self-Service and#HR Help Desk http://bit.ly/2HkVVB6#servicedesk pic.twitter.com/4GUL9RiBqB
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Ticket volume to the
#servicedesk is rising, how organizations are using technology to address it? https://bit.ly/36ur28U -
5 step guide to better understand & optimize your current or future IT service desk. Get your free guide now! https://buff.ly/37WGAUu
#ITSM#ServiceDesk -
We're halfway through
#NationalApprenticeshipWeek so let's take a moment to say thank you to our own amazing apprentices! They all do a brilliant job even in what can sometimes be stressful situations.#servicedesk#unifiedcommunications#apprenticeshipspic.twitter.com/kUjMhhfKcF
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Looking forward to meeting everyone at today’s
@sdi_institute#itsm demo day. Come and have a chat and demo of#servicedesk#automationpic.twitter.com/4EzapszdyK
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From fraud detection to chatbots handling employee requests in the
#servicedesk,#AI is only growing in use.https://slrwnds.com/6t7xz -
Cultivating a
#servicedesk with a smile is an integral to an efficient and valuable Service Desk team. By nailing your#customerservice experience, you will have the opportunity to build customer relationships and even increase revenue.http://ow.ly/vAyI50ybTGm -
Sometimes it’s the little things that make a service good.
#CustomerExperience#ServiceDesk@leedsbeckettpic.twitter.com/AV8QAzrCEx
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This is what I have to contend with...
#ITWoes#ServiceDesk pic.twitter.com/aRsIaRANKo
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So I'm thinking about creating courses to help people learn about IT. So as a test I'll post this. If you have any IT questions please feel free to ask me below.
#servicedesk#itsupport#it -
Once again our team have produced some amazing results!
#ITsupport#servicedesk#MiltonKeynespic.twitter.com/06AX6IatWn
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