Zoekresultaten
  1. 7 uur geleden

    Boost opportunities for consumers and businesses alike when service systems work seamlessly.

  2. 25 jun.

    Self-service programs get better as customers get better at self-serving. Co-browsing with custserv agents teaches customers how to do that.

    1 retweet 4 vind-ik-leuks
  3. 20 jun.

    Genesys and talked shaping and options recently at the . Read more:

    1 retweet
  4. 15 jun.

    Download this eBook to learn how Kate and Blended lets you personalize :

    2 retweets 3 vind-ik-leuks
  5. 12 jun.

    Webinar 14 June: Reimagining Customer Service to Deliver an Unforgettable Experience

    1 retweet 1 vind-ik-leuk
  6. 7 jun.

    Sometimes the best is . Read more from :

    6 retweets 9 vind-ik-leuks
  7. 4 jun.

    Hear from Genesys Paul Lasserre on how w/ a human touch is game changer in the June 21 Genesys & webinar. Register today:

    2 retweets
  8. 29 mrt.

    Self-Service Design; How to Create the Best Possible Experience via

    2 retweets 1 vind-ik-leuk
  9. 5 mrt.

    Reduce your Customer Effort Score () by focusing on these five points to increase and enhance the experience.

    2 retweets 4 vind-ik-leuks
  10. 23 feb.

    56% of buyers make a decision before even speaking to a company? It's time to let your customers :

    2 vind-ik-leuks
  11. 21 feb.

    Within one year of going live with Genesys, achieved their ROI target of 90%.

    2 antwoorden 3 retweets 5 vind-ik-leuks
  12. 16 feb.

    "Self-Help is a critical component of success for my clients as a general rule, & MindTouch is brilliant how it enables and supports self-help."

    2 retweets 4 vind-ik-leuks
  13. 2 feb.

    A holistic view of interactions can tell you what info customers need at specific touchpoints. Give your customers the experience they deserve:

    1 retweet 4 vind-ik-leuks
  14. 30 jan.

    Genesys enables with a 70% customer recognition rate with self-service

    4 retweets 6 vind-ik-leuks
  15. 24 jan.

    Improve every with seamless handoffs between and humans. Get the facts from

    3 vind-ik-leuks
  16. 9 jan.

    Call center inefficiencies, difficulties searching & finding content, and eye-popping call center abandon rates. Worry no more, a strategy that actually works:

    2 vind-ik-leuks
  17. 4 jan.

    Create an effective strategy to help your bottom line and improve . Save your seat & join on 1/18 at 10am PST:

    1 retweet 3 vind-ik-leuks
  18. 4 jan.

    Empower business users to make fast changes to your . Learn how in 7 Steps to Omnichannel Self-Service:

    2 retweets 6 vind-ik-leuks
  19. 12 dec. 2017

    Empower customers with the ability to find the info they need, while also ensuring the right inquiries are being pushed to agents. Register now & join us on 12/20 at 10am PST:

    3 vind-ik-leuks
  20. 5 dec. 2017

    Five leaders discuss this year's top trends regarding & customer engagement. Watch now:

    2 retweets 1 vind-ik-leuk

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