Search results
  1. 23 hours ago

    I looked up a local hospital's newly posted online only to find thousands of rows of meaningless garbage. This is an insult to patients & basically all of humanity.

  2. 26 Dec 2018

    Online reviews are set to be the key to hospital marketing in the years to come, with nearly 72% of patients reporting they would visit a physician’s website + read online reviews before accepting a referral.

  3. Jan 4

    Useful to look back on this study from 2018: "It is likely that organizational culture and systems are moving too slow in response to how staff say they want to use patient feedback." HT

  4. Jan 4

    “For us, isn’t just about the product. It’s about making medicine more accessible to all people," Why a fully transparent surgical mask can make a clear difference to many: .

  5. 20 hours ago

    Of course nearly EVERYONE has 'healthcare stories to tell!' Those who think the people who work in (particularly in technology and admin/operations) are clueless about 'patient need's' are, in fact, the clueless people WE ALL KNOW!

  6. Jan 4

    My goodness team are leading the way 😉👍🏻

  7. Jan 4

    Patient experience is "the sum of all the contact points in their care journey — from the first phone call, to arrival, to receiving care, and then the transitions between care."

  8. 29 Dec 2018

    Convenience for patients who want it is likely going to mean a variety of options as continue to pay attention to the .

  9. 30 Dec 2018

    Definitely on the same page. Visiting The Whitney Plantation near NOLA today was a precious reminder that there are no new thoughts. The mindsets that enabled enslaving of human beings is not gone, it only shape shifts. 2019: unwavering commitment for human exp in & out of

  10. Jan 3

    Day 1 was awesome!!! What a great group with huge diversity of practice settings! The STRENGTH has been the participants! So me learning in both directions!! Cheers ... (Never ending)

  11. 29 Dec 2018

    🌟Huge congratulations to Ruth Evans of on her MBE in the so hugely deserved xx 🌟

  12. Jan 3

    Absolutely critical part of patient experience. “I read 1,182 emergency room bills this year. Here’s what I learned.”

  13. Jan 2

    Medicine is too complex to pressure patients and physicians into a arbitrary 15 minute encounter. Comprehensive understanding of the patient's illness or issue goes well beyond understanding just the basics.

  14. 28 Dec 2018
    Replying to

    Ok. Thank you for clarification! Tech can optimize all of this and I know it is trickling up from large medical grps to Hospitals as I have seen this in various forms. However, we need to move away from dependency on device itself regardless of component being optimized!😊

  15. Jan 3

    Technology should work for physicians. “Loyalty for us is not just about improving patient health. When a practice has technology that patients want to use, that drives better adoption and reimbursement, it is doing it’s job.”

  16. Jan 4

    is inconsistent across the country. 3 women share their experience with us.

  17. Jan 3

    What if we normalized asking uncomfortable questions (about things like sex, hemorrhoids or scars)? Great post by .

  18. Jan 3

    Having quality allows healthcare providers to incorporate information gathering & analytics into their clinical workflow, reducing administrative burden & improving the .

  19. 28 Dec 2018
    Replying to

    Hope you all get a chance to recover at home soon. Take care D'Anna!

  20. Jan 2

    Yes.... 2 days in and ain't going away..... ... On endless loop

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