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January consumer confidence was given a "Boris bounce" in the High Street. https://www.retailgazette.co.uk/blog/2020/01/consumer-confidence-given-boris-bounce-but-year-ahead-looks-shaky/ …
@RetailGazette#NACBBF#CX#Retail -
Retailers are adapting to new trends to stay ahead of the curve and remain relevant.
@The Independent http://bit.ly/37EagW8#NACBBF#CustomerFirstpic.twitter.com/CxJuBzWEBm
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Does promotional pricing drive
#sales?#BlackFriday was not so busy this year, could too many promotions lead to an expectation of things always being on sale? Read my thoughts, as published in@RetailGazette here. http://bit.ly/2RRPE7w#NACBBF#Retail#CustomerFirstpic.twitter.com/mxAmLtcXK6
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Supermarket seeks to fill 7,000 new hourly-paid roles in an overhaul of store operations. Morrison's group retail director quoted as saying that this proposal means more frontline colleagues improving product availability and helping customers. http://bit.ly/3aJ2L2k
#NACBBF pic.twitter.com/7DY12uT4CP
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I love it when
#SME's challenge the big brands I am pleased to announce that next month I will be hosting a panel discussion at the@SpringAutFair about#CustomerLoyalty. Click to book your seat in the audience.#CX#Business#NACBBF Click http://bit.ly/3a7nTPB -
Today's
#NACBBF Tip; Going the extra mile shows that you care and increases customer satisfaction.#customerfirst#cx#customersatisfactionpic.twitter.com/lPEvMhKXxa
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Today's
#NACBBF Tip; Listening to customers and showing that you care. Listen to what they have to say, there could be learning opportunities to improve service.#customerfirst#cx#customerloyaltypic.twitter.com/z7V3OZ3N8k
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Today's
#NACBBF Tip; Reward your staff with good performance. Good customer service will come from staff who are well looked after.#customerfirst#cx#customerservice https://twitter.com/messages/compose?recipient_id=787274580352180224 …pic.twitter.com/zoii3c7Tmw
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Today's
#NACBBF Tip; Make it easy for them to buy. Think of the customer journey from beginning to end.#customerfirst#cx#customerjourneypic.twitter.com/kixClM8ClE
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7 GAME-CHANGING STRATEGIES FOR A SUCCESSFUL BLACK FRIDAY EVENT | Some of these strategies very much apply to upcoming promote season deals.
@ModernRetailUK@MidRetailForum http://bit.ly/2pUM0P9#NACBBF#CX#Retail#CustomerFirst -
Midlands Retail Forum: Town Centres must evolve to remain relevant. Everyone is singing the same tune; ‘Solihull Town Centre is a great place to visit
@Touchwood http://bit.ly/2ZqWFhV@NACOnsultingLtd@ModernRetailUK@TonyElv@Khalid Karim#NACBBF#CX#CustomerFirst -
High Streets might be showing signs of poor health but are far from dead, with bold new anchors built around culture and public realm emerging. http://bit.ly/37cI9gO
#NACBBF#Retail#CustomerFirst@N_MaximovaUK@PlaceTech@NAConsultingLTD@Khalid_Karim -
Consumer watchdog giving a narrow perception as to about who is the cheapest supermarket. Restrictive parameters have edged out Aldi and Lidl from being included.
#NACBBF@NAConsultingLTD http://bit.ly/366YZw1#Retail#CX@retailgazette -
Great example of
#CustomerRetention from@NAConsultingLtd @MidRetailForum#CustomerFirst#NACBBF pic.twitter.com/h422eFUktT
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Thanks, Naeem for the Book
@NAConsultingLtd Looking forward to receiving the following book re: Customer Experience#NACBBF#CustomerFirst#CX#CustomerExperiencepic.twitter.com/3oa9wnOqvm
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