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Working on Customer Journey Mapping here at
#FrostCC pic.twitter.com/pwfEewlfQy
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Day 1
@Frost_CC , pretty much sums up the day. Couldn't ask for better.#FrostCC pic.twitter.com/8n8Jz1dMbX
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Tribute post to
@mattbikewith and team who KILLED at the strangest / funnest karaoke dive bar I’d ever seen.
One advantage to dancing like a moron all night...I hit my fit watch move goal for the whole day at 8 AM
#frostcc pic.twitter.com/Tq4ghmxYIB -
Great session around customer experience. Customer Experience is not Customer Satisfaction! Thanks for leading
@kaosfusion and@WaveNathan#ccfrost#frostcc pic.twitter.com/FtQGXz20tR
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Nice to see that I unintentionally inspired someone today and didn’t do my session yet!
#ccfrost#frostcc pic.twitter.com/SzxyAcRppf
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@Frost_CC when your speaker brings the session outside#winning#FrostCC pic.twitter.com/u4pcmXo7Xi
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Lots of thoughts being shared in this session talking about customer experience and effort!
#ccfrost#frostcc@kaosfusionpic.twitter.com/P1XbsdGDcg
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RT Verint: RT FS_events: So much fun - and a great day outside for it. Thank you Verint for your support of
#FrostCC. https://twitter.com/frost_cc/status/1115252386086490112 …
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We love having
@CustomerIsFirst at#FrostCC! Great start to the day.@FS_eventshttps://twitter.com/NealTopf/status/1188854123753398277 …
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Prikaži ovu nit
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#CX Legend@CustomerIsFirst leading the morning session at@FS_events’s#frostCC. pic.twitter.com/VTcs9Kfyjm
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#FrostCC, the outside matched the inside, amazing day 2. Awesome content, relevant conversations, and fearless collaboration.@Frost_CC@CXAccelerator@KandyKonnection@GabrieleMasilipic.twitter.com/7ep62i5zG7
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We're looking forward to Customer Contact West: A Frost & Sullivan MindXchange in Huntington Beach! If you're interested in attending, you can save $500 using the promo code: out500. We hope to see you there! Register now: https://hubs.ly/H0kWBPQ0
#FrostCC pic.twitter.com/5BKZHLgKWd
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It’s a beautiful morning in Huntington Beach, where we’re attending
#FrostCC Customer Contact West. We’ll be hosting a luncheon roundtable at 12:40PM in the Lighthouse Courtyard today. Come join the conversation as we look to the future of Contact Center agent empowerment and#CXpic.twitter.com/zV1jimf5Al
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Join us at Frost & Sullivan today!

#FrostCC#HuntingtonBeachpic.twitter.com/ZA0iTRJygL
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Incredible quote from
@justinmrobbins. For so many organizations, a broken toolset is crippling our ability to serve well and to understand our customers.#cx#CustomerExperience#frostcc pic.twitter.com/Wg6o14RDfN
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The
#FrostCC Playlist is on point. It's been providing us with the energy our brains need to keep learning! pic.twitter.com/8uZrvjIfHY -
Great day today, lots of ideas being shared
#ccfrost#frostcc pic.twitter.com/ZWZYSeF19b
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We hope to see you next week at
#FrostCC! If you're attending, be sure to check out Corey Kotlarz's session on#BPO Pricing Trends. We hope to see you there!pic.twitter.com/hnQ6zlTUgz
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