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What an awesome way to start the weekend! Thanks
@mslizpedro &@Five9!#custserv#cx#cctrpic.twitter.com/CAOAKGLtbA
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How to Use Experiential
#Marketing to Make Your Company Memorable By engaging consumers in brand-sponsored events & experiences that allow them to participate hands-on, brands are building relationships#cx#ux#custserv http://bit.ly/2yPHghy pic.twitter.com/9koZbDggnD
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Consistency builds trust. Trust builds loyalty. Loyalty builds your business. Deliver consistency.
#CustomerService#CustServ pic.twitter.com/ky2HXDEYut
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You might not be able to say “yes” to every customer request. But there are ways to cushion the blow of a "no". Tips: https://zdsk.co/2EvZWEz
#custserv pic.twitter.com/6k8NQnzcl7
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Chatbots that will survive the hype are those that are focused on solving a specific business problem. Case in point,
@exceedai offers an#AI assistant that helps sales and marketing teams engage leads. http://bit.ly/2lJzCLW#custserv#chatbots#digitaltransformation -
#LetsTalkCX - Honored to be included in this brief video discussion of why#customers choose to stop doing business with you!#ICMIchat#CCTR#CustExp#CustServ#CX#ThoughtLeaders#Loyaltypic.twitter.com/eLCTg6id9Q -
Thanks to everyone for coming along to the Jenners
@houseoffraser launch yesterday. We are so excited about@houseoffraser's commitment to great and inclusive customer service. Make sure you use Welcome at your next visit to Jenners!#CustServ#Inclusionpic.twitter.com/JjTruWPokI
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Why Is Everyone So Excited About
#Bots? https://buff.ly/2x3Bu6e v/@HackrLife#AI#Chatbots#CX#Custserv#Voicefirst#Business#Fintechpic.twitter.com/3J7IlvaVTu
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Download the 2018
@Genesys#Cloud#Transformation Survey. This is an essential resource for all contact centre decision makers as it offers#opinions and#insights to reference when migrating contact centre operations into the cloud.#CustServ#CCTR#CX …http://cloud-transformation-survey.pivotaldata.co.za/ pic.twitter.com/fPnEZz7gwN
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What is quality? http://www.learnmanagement2.com/quality.htm
#Managers#Management#LeadershipDevelopment#Leaders#leadership#startupindia#Entrepreneurship#Enterprise#SuccessTRAIN#business#BusinessMgmt#quality#business#CustServ#startup#tqm#BusinessIntelligence#enterprise#cim#CEOpic.twitter.com/rBVZiF0JDm
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With consumers becoming more comfortable with
#VirtualAssistants devices, nearly 66% of device owners now use them on a daily basis. Link > https://buff.ly/2Haw1Dg by@psb_dc via@antgrasso#VoiceFirst#AI#IoT#CustServ#Fintech#DigitalTransformationpic.twitter.com/hdQtEfcHuZ
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To stay ahead of the competition, it is must that you provide exceptional customer service to your customers. Learn how to provide proactive customer service in your organisation. http://bit.ly/2IA0NSp
#proactive#custserv pic.twitter.com/1qfHCakJX9
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Let's talk about building connections and community - and a welcoming business I discovered in Florida: https://youtu.be/m7VIuWnm3oA
#CustomerService#Success#Leadership#thursdayThoughts#Training#Entrepreneur#CustServ pic.twitter.com/JMwWGasg3c
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Will you be one of those firms?
#CustomerService#CustExp#CustServ pic.twitter.com/kNG3SvXQNL
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To build high-performing teams, service leaders must identify and leverage the personality traits of their top reps via
@Gartner_inc@CEB_News@MikeQuindazzi@Hyken@billquiseng@antgrasso#custexp#CustServ#CX#CustomerExperience#business#enterprenur#startup#SmallBizpic.twitter.com/kAN79xMzQd
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A7 |
#custserv Convincing "management" that what we're doing is an investment in future success that must be fully funded. I'm not in it for my health. -
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How
#Fintech Is Targeting Millennials Using#AI And#MachineLearning https://buff.ly/2EUbUnG by@Forbes_Agency v/@forbes#Custserv Cc@JimMarous@SpirosMargaris@andi_staub@psb_dc@TheRudinGroup@guzmand@AntonioSelas@antoniopescape@BourseetTrading@TopCyberNews@jblefevre60pic.twitter.com/XIVgGi8R9H
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Artificial Intelligence in
#Fintech
A Compilation of Great Research Papers
https://buff.ly/2o54ieK [by @slavakurilyak v/@produvia]#AI#MachineLearnig#DeepLearning#NeuralNetworks#NLP#Algorithms#CustServ#Cybersecurity#Marketing Cc@andi_staub@TopCyberNews@helene_wplipic.twitter.com/vQcqNsBqL9
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