Rezultati pretraživanja
  1. prije 7 minuta

    Customer Journey Maps give managers an overview of the customer’s experience. Create your own Journey Map today with Mapovate.

  2. At CareerNet, we focus on Shaping Careers and Scaling Teams. We’re humbled to hear from Harsha Shekar, Head of , ANZ, Bangalore that we’ve been able to digitize and simplify their recruitment process. Thank you, Harsha!

  3. prije 1 minutu

    "A 5% increase in leads to a 25-95% increase in profit!" Some wise words from at The Delivery Conference powered by .

  4. prije 10 minuta

    How to make customers happy … is it really a secret? Unfortunately, to some company leaders, it seems to be. The “secret” is actually quite simple, and I’ll share it with you in just two words: happy employees. -

  5. prije 14 minuta

    “When someone expresses gratitude for what you have done, they are being vulnerable. They are telling you that you’ve done more than they expected...”

  6. Interesting article by with stats on & showing the growth & importance of digital transformation, its impact on customer experience & digital challenges & opportunities for the future. Read more here:

  7. prije 12 minuta

    Citi Commercial Cards launch intelligent virtual agent: The capability is designed to provide a better digital servicing experience for clients.

  8. prije 16 minuta

    PODCAST: Sometimes our own experiences in life are the best preparation for growth. Listen here:

  9. When brands let you down is it due to your high expectations, their previous high performance or a combination of both?

  10. prije 1 sat

    Rather than just measure customers, organisations really need to get to know them. It’s a straightforward but old-fashioned idea: build relationships.

  11. Just 10 of the many reasons why customers like to work with Hodgson Sealants...

  12. prije 1 sat
  13. prije 1 sat

    “The very idea of disruption is being disrupted. In a product economy it’s driven by small companies choosing to find low cost solutions that served new markets...”

  14. prije 1 sat

    The Changing Role of IT in the Era - InformationWeek

  15. Watch Lorene Miller, MD, Customer Service Re-Platform , talk about enabling a differentiated in utilities.

  16. prije 2 sata
    Odgovor korisniku/ci

    I really liked working for Postmates but lately, every time I deliver for them, their app crashes. What is wrong with them? Why can't they stay running? Pathetic... 🤔

  17. prije 3 sata

    Stay tuned as we bring you the latest Customer Experience stories, insights, and intelligence from around the world. Meanwhile, visit us at to get latest updates and news.

  18. prije 3 sata

    Does it seem like only your unhappy customers are being heard? Learn what you can do at

  19. prije 3 sata

    Innovation needs to be part of your culture. customers are transforming faster than we are and if we don't catch up, we're in trouble. -Ian Schafer. .

    customers engaging with a brand from different channels
  20. Odgovor korisniku/ci

    Why Postmates guys think it is fine to eat the food customers are paying for? how can they bring it to us half eaten and act as nothing happened?! 😭

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