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  2. Jun 22

    Know what your customer values! It makes for a better experience for everyone!

    8 retweets 14 likes
  3. Jun 27

    "One of our directors said very simply, 'We should make a list of everything that irritates the customer, and then we should eliminate those defects one by one.' That is the way to compete in a service business." - Charlie Munger, Vice-chairman of Berkshire Hathaway

    2 replies 15 retweets 26 likes
  4. Jun 21

    your 💥It’s the same as having wings Best supporter of your in your Award🏆 🌐 Know your

    2 replies 23 retweets 61 likes
  5. Jun 27

    What happens in an Internet minute (2017 vs 2018)? {Infographic}

    231 retweets 240 likes
  6. Jun 27

    Why implement a digital queue management solution? Because waiting time is a moment of great dissatisfaction for your visitors, it is imperative to find a way to make positive their perception of the waiting in your organization.

    7 retweets 8 likes
  7. Jun 25

    Stepping into your customers' shoes is the best way to evaluate your customer experience. Go through the entire process as a customer would, and find out what bothered you as a customer. The small things you notice and fix make all the difference for great !

    3 retweets 12 likes
  8. 2 hours ago

    Industrial Internet of Things in the of utilities {Infographic} @iscoopbiz cc:

    29 retweets 25 likes
  9. 37 minutes ago

    5 Reasons Millennials Choose to Buy a Home C

    1 reply 2 retweets 3 likes
  10. Jun 27

    "How Content Generates Leads"

    30 retweets 54 likes
  11. 13 hours ago

    speak louder than words🗣📢💥 How will impact the ? Award🏆 on data interrogation ⁠

    1 reply 16 retweets 50 likes
  12. Jun 27

    Value Chain mt: mt:

    12 retweets 16 likes
  13. Jun 28

    Welcome to – it’s great to have you on the team! I look forward to working together to bring the CX vision to life in APJC!

    7 replies 6 retweets 82 likes
  14. 10 hours ago

    These are the 30 fields you need to focus on in the next 10 years [infographic]

    1 reply 28 retweets 28 likes
  15. Jun 22

    “Clients appreciate Wipro’s execution excellence and willingness to bring ideas to the table regularly,” states the Blueprint Report.

    4 replies 79 retweets 1,639 likes
  16. Jun 26

    If your transformation is focusing on automation and is efficiency led, your are digitizing. If your transformation is focusing on customer experience and is design led, you are going truly digital.

    2 replies 3 retweets 17 likes
  17. Jun 20

    The history of development!

    2 replies 30 retweets 52 likes
  18. 5 hours ago

    Content Layering: Through the Buying Cycle

    6 retweets 10 likes
  19. Jun 28

    A1: and are those best friends that spend too much time together. They don't go anywhere without each other. They influence each other to such a degree that it's sometimes hard to tell where one ends and the other begins. CX, however, has a larger social circle.

    8 retweets 29 likes
  20. Jun 27

    So often it feels that brands neglect the Customer Service portion of a customer experience. Those that focus on creating great customer experiences even during challenges build a deep brand loyalty beyond just “I like their products” — They build advocates.

    2 retweets 6 likes
  21. 3 minutes ago

    Boost opportunities for consumers and businesses alike when service systems work seamlessly.

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