We'd like to help. If you're using an Android, have you tried uninstalling the app updates > restart the device > uninstall the app updates? Also, if you're using an iOS, try uninstalling the app > restart the device > reinstall the app. Keep us posted.
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Uninstalling the updates > restarting the device > updating to newest version worked for me and fixed the issue. That being said, I'd like to bring to your attention a new issue (1/3)
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