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hallstephenj's profile
Stephen Hall
Stephen Hall
Stephen Hall
Verified account
@hallstephenj

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Stephen HallVerified account

@hallstephenj

Managing Editor, @9to5Google. Host, Alphabet Scoop & 9to5Google Daily podcasts. Husband. Brother. Christian. Dentonite. Minutiae obsessor.

Texas
Joined December 2008

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    1. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

      Stephen Hall Retweeted Alex Dobie

      I hope that Google takes these screen issues seriously. At the very least, everyone with this 👇 issue should get warranty replacements.https://twitter.com/alexdobie/status/922060857659547648 …

      Stephen Hall added,

      Alex DobieVerified account @alexdobie
      That's some pretty wild OLED burn-in on the Pixel 2 XL after maybe 7 days of full-time use pic.twitter.com/EPJTs6D0Kg
      Show this thread
      4 replies 3 retweets 28 likes
      Show this thread
      Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

      After a day with my Pixel 2 XL I'm firmly on the side of this screen is bad and Google should def recall this first batch of phones.

      7:14 AM - 22 Oct 2017
      • 11 Retweets
      • 62 Likes
      • Scary Cary John Hallanger Cameron Romine James Fischer Lody bano metal571 𝒈𝒂𝒃𝒛! 🏴‍☠️ Jon Fish
      11 replies 11 retweets 62 likes
        1. New conversation
        2. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

          We should not brush this off as "it's fine." Google shipped two phone sizes, one of which with a good display and one with a bad display.

          1 reply 3 retweets 27 likes
          Show this thread
        3. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

          I'm more upset with the inconsistency than anything. If the smaller Pixel had the same issues then maybe I could brush it off.

          2 replies 0 retweets 11 likes
          Show this thread
        4. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

          At the very least, Google has shipped what should be the better phone with a major hardware compromise and buyers should beware.

          3 replies 2 retweets 13 likes
          Show this thread
        5. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

          But FWIW, I tend to lean on the side of having zero tolerance for things like this. Pixel 2 XL is more than usable.

          1 reply 1 retweet 10 likes
          Show this thread
        6. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

          If usable is what you're looking for, Pixel 2 XL is one of the best phones ever made. But this is a flaw Google shouldn't get away with.

          2 replies 4 retweets 15 likes
          Show this thread
        7. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

          I don't know if this is something that Google could fix considering the complexities of display sourcing. That doesn't make this acceptable.

          2 replies 0 retweets 9 likes
          Show this thread
        8. End of conversation
        1. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017

          (using the word recall loosely — in a perfect world they should fix this somehow and give OG owners replacements)

          2 replies 1 retweet 6 likes
          Show this thread
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        1. New conversation
        2. Joe Fedewa  🎃‏ @tallshmo 22 Oct 2017
          Replying to @hallstephenj

          Lol recall? The display still works fine. What's next? "The camera on this phone sucks. Recall it."

          2 replies 0 retweets 1 like
        3. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017
          Replying to @tallshmo

          If a glaring hardware problem like this was happening with an iPhone, Apple would recall it or fix it. Holding Google to the same standard.

          3 replies 0 retweets 11 likes
        4. Joe Fedewa  🎃‏ @tallshmo 22 Oct 2017
          Replying to @hallstephenj

          Apple would not recall. I agree the display looks bad, but it still functions as a display. This is not an exploding battery situation.

          2 replies 0 retweets 2 likes
        5. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017
          Replying to @tallshmo

          Using the word recall loosely here. They should fix this somehow and give OG owners replacements.

          0 replies 0 retweets 2 likes
        6. End of conversation
        1. New conversation
        2. Netanel Zafrani‏ @Spoodmr 22 Oct 2017
          Replying to @hallstephenj

          THAT bad so it's need to be recalled? Wow

          1 reply 0 retweets 0 likes
        3. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017
          Replying to @Spoodmr

          Shouldn't have said recall. More like they should be replaced.

          1 reply 0 retweets 1 like
        4. Netanel Zafrani‏ @Spoodmr 22 Oct 2017
          Replying to @hallstephenj

          Considering almost everyone is affected - it's the same thing in practice.

          1 reply 0 retweets 1 like
        5. Stephen Hall‏Verified account @hallstephenj 22 Oct 2017
          Replying to @Spoodmr

          Yeah, but recall suggests emergency of some kind. Not gonna happen here.

          0 replies 0 retweets 1 like
        6. End of conversation
        1. Erik Eggers  🍥‏ @SOVTHtv 22 Oct 2017
          Replying to @hallstephenj

          I agree. Graininess, dead pixels (no pun intended), poor gray uniformity... at this point it would be a better PR move to remedy it now.

          0 replies 0 retweets 2 likes
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        1. Eric O.‏ @soycafesero 22 Oct 2017
          Replying to @hallstephenj

          I wouldn't mind if my 🐧 2 XL got delayed more (late Nov.) just so they can at least figure out LG's display mess.

          0 replies 0 retweets 1 like
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        1. Tianhao‏ @tianhao_au 23 Oct 2017
          Replying to @hallstephenj

          @madebygoogle any comments here?

          0 replies 0 retweets 0 likes
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        1. Kevin Davenport‏ @KevinLDavenport 22 Oct 2017
          Replying to @hallstephenj

          Pretty terrible, I returned it and went and bought a iPhone 8 Plus and loaded it up with G-apps (Gboard is a life saver)

          0 replies 0 retweets 0 likes
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        1. Julian Gan‏ @jclgan 22 Oct 2017
          Replying to @hallstephenj

          I bet Google would be getting less flack for this if they didn't charge $1000+ for these phones. High price should mean high qc standards

          0 replies 0 retweets 0 likes
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