Matt didn't respond so I continued...pic.twitter.com/UwP2x0V2Qr
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Matt's a super polite guy, but he started getting frustrated.pic.twitter.com/k5w8GciYg2
Of course, I kept changing the <cancel> command to make it harder to type.pic.twitter.com/iLkrtRY8NQ
At this point Matt called my fake number. I answered, pretending to be Cat Facts customer service. I "looked up" his account, and said it turns out there's a problem with his account, we don't have his credit card number on file.
He said (indignantly) that he never intended to pay us, and he demanded to be unsubscribed. So I placed him on hold for a minute or two, and then I hung up.
After this, Matt called again, clearly upset, but still exceedingly polite. He asked to be unsubscribed. I again said he doesn't have a credit card on file, and that we would need to charge his phone bill.
He claimed he never signed up for us, and I said that actually our system records show that he pressed 1 to sign up. He retorted that it was a trick that our system played on him.
He added that he earned $600/hr and had spent 2hrs trying to cancel our fraudulent service, and that he was a lawyer and would report us to the FBI. I placed him on hold for a while again, and hung up. (Matt isn't a lawyer)
Then, I called Matt from my own phone number, and I told him that I (Hadi) had been signed up for Cat Facts. I was "getting spammed," and the service said that Matt's phone had referred me. I acted pretty upset.
He said he'd been screwed by it too, and that it was some spammy thing, probably his phone address book was compromised, and he blamed it on his Blackberry. (Who still has a Blackberry?!)
He said it was terrible and apologized profusely for getting me stuck with this awful service. After he apologized to my morbid satisfaction, I finally asked "it never crossed your mind one of your friends is pranking you?"
Matt finally realized it was a prank and groaned a loud, long groan. I told him I loved him and he was a great sport.
This was the year @codeorg launched, in the 5-mo race before the first #HourOfCode, perhaps the busiest and highest-impact time of my life. This prank was a fantastic distraction to blow off steam.
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