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I'm not sure! My guess is that a significant chunk are support staff dealing with customer problems, though
And fraud. From what I understand, all companies like this, from Gratipay on, spend staggering amounts of effort dealing with CC fraud, chargebacks, etc.
“staggering” may be an overstatement. Preventing and handling fraud definitely costs time, but not so much that Patreon would need lots of full time employees to deal with it.
thread that addresses Michael's question https://twitter.com/jackconte/status/1093223206805106688 … take it with a grain of salt, of course, but very interesting to read
Didn't Kickstarter basically launch it's own sorta Patreon thing? That would be tough competition. KS is established and somehow managed to get VC money without VC pressure.
Their drip thing is *very* different and not useful for most Patreon users. (I didn't understand the usecase when they launched it, and haven't looked into it since.)
Wait, how is it different? Seems like a straight clone, although apparently they're going to revamp it somehow in the near futurehttps://d.rip/learn
Invite-only, 'founding membership' limit thing, intended for subscriptions only (which may be how I prefer to use Patreon but most Patreons are more transactional or release-based), were the big ones.
seems like there should be large synergies w/ stripe, right? trying to figure out why they wouldn't, assuming patreon isn't eventually scooped up by some cash-rich tech gianthttps://twitter.com/wminshew/status/1092877454258012160 …
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