If gmail implemented like two simple features then I could stop using superhuman and save $30/mo
There's still incredible alpha in small UI innovations
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Becoming suspicious that Serious Technologists don't want to believe this because these simple innovations are so easy to implement. It's an insult to their Serious Work.
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Tech folks connecting the complexity of the build to customer value is a hard mental model to shake.
Been guilty of it at times myself.
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If it's something I use constantly it really only has to be about 2x as good, and that's not hard to do in software