Disagree entirely. We are humans as well as doctors - I will always start my phone calls with "Hi, how's your day going?" Although the response is, sadly, still mostly "what do you want?'https://twitter.com/LiangRhea/status/1165139016678694912?s=19 …
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I still try to be polite to everyone - even the people who are rude time and time again
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There are exceptions. Everyone once in a while the phone call is just "I need you here right now" But most of the time, there is time to be friendly
End of conversation
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