Gregory Ciotti

@GregoryCiotti

Marketing . Check out our latest release, Help Scout for iPhone:

United States
Joined May 2009

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  1. Retweeted

    "You should fight, and go to extraordinary lengths, to not cancel a one-on-one" by

  2. Retweeted

    Meet the Newest Member of the Family: Help Scout Plus -

  3. A great reminder that punctuation is as much a building block for prose as the words themselves:

  4. What's your favorite graphic novel? What would you recommend to someone (me) who's only read a handful of them?

  5. What's a great example of someone who "broke" the metagame of their time? I'm talking athletics, games (chess), games (gaming), anything!

  6. I will never not love the introduction wrote for her first post on the blog:

  7. Retweeted

    Here’s a look at how we use content to support and improve our product launches:

  8. I'm looking to work with a talented illustrator for one-panel webcomic style work. I have real $$$$ to pay (not "exposure"). Any idea?

  9. "Next time you have a conversation you’re dreading, lead with the part you’re dreading." On candor & collaboration:

  10. Classic piece by on why lifecycle emails = magic pixie dust for onboarding:

  11. A fascinating and helpful book on advertising:

  12. A good counterargument to "everything has already been said."

  13. While growth is the most important metric for many companies, it’s often mistaken for the only important metric:

  14. Copywriting feels like a crossword puzzle. The answer key consists of the words your customers use to describe their problem.

  15. Retweeted

    🆕 Help Scout for iPhone—collaborate with your team and support your customers on the go:

  16. PSA for people over 25: by the time you come across the next dank meme (see: DJ Khaled 🔑), it's already been played out for weeks.

  17. Kurt Vonnegut gave letter grades to his major pieces of writing. Some thoughts in section 4:

  18. "No manager" culture is only appealing to people who have never worked with a great manager:

  19. Great post by on how to make sense of your help desk data with Reports and Reporting Views:

  20. Gregory Ciotti followed , , and 47 others
    • @mike_matas

      Facebook Design Lead — Paper & Instant Articles

    • @pacificcontent

      We make branded podcasts, like . Award-winning entertainment that puts audiences first.

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