Trying to renew my passport online through @govtnz, then you realise you cannot possibly do it without this infopic.twitter.com/R2DB7lm3N0
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@wiifm hello S thanks for that feedback. Sorry for the delayed reply. We've passed this on, and will reply asap. ^SB
@govtnz also the 15 odd minute timeout is ridiculous when tasked with pages as complex as this.
@wiifm do you mean 15 mins timeout if nothing being done with online form? ^SB
@govtnz I mean specifically for renewing your passport, e.g. finding a referee and getting those details.
@wiifm hi S NZ Passports says it can be same referee but needs details to be added each time, to ensure the most uptodate info is provided.
@govtnz yeah, that kind of missed the point. My point is why is the previous referee all of a sudden no longer valid.
@wiifm hi again. it might be best to have a conversation using more than 140 chars? DM? ^SB
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