Gorgias

@gorgiasio

Helpdesk for e-commerce. 🚀 Manage all your customer support in one app and maximize customer satisfaction.

San Francisco, CA
gorgias.io
Joined December 2014
48 Photos and videos Photos and videos

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  1. Jun 8

    New: Forwarding. Send an entire ticket to someone external to Gorgias.

    2 likes
  2. Jun 8

    We're thrilled to join the Technology partner program, as the customer support partner!

    1 reply 2 retweets 6 likes
  3. Retweeted
    Jun 6

    Love seeing some of my fav tools on 's list

    1 reply 1 retweet 5 likes
  4. Jun 1

    [status] Completed: Main DB upgraded. All is looking green. Sorry for the inconvenience.

    1 like
  5. Jun 1

    [status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.

    1 like
  6. Jun 1

    [status] Scheduled (6/ 1/17 9:00PM PDT): Upgrading our main database servers. Expected downtime: 5 minutes. Sh...

  7. May 30

    New: organize your tags better with Merge Tags

  8. May 26

    You've been following Gorgias and would like to join the team? We're looking for a growth intern, check it out -->

  9. May 25

    Our new rules interface makes it easier to automate actions within your helpdesk

    1 like
  10. May 24

    We're thrilled to announce a new integration with . Read our customer story with :

    3 retweets 3 likes
  11. May 24

    New: users, integrate your loyalty program to Gorgias and award points to customers with macros.

    2 likes
  12. May 18

    [status] Monitoring: All chats and emails should have been delivered but with a delay. We're still monitoring t...

  13. May 18

    [status] Investigating: Unusual high delays for incoming emails and chats have been reported by our customers.

  14. May 5

    Looking for a freelance to help us with our and other things. Preferably in Europe (not necessarily the EU).

    4 retweets
  15. May 5

    New: Email messages are now sent with your Gmail account to improve their deliverability.

  16. May 4

    New: When a customer contacts you from 2 different addresses, we suggest to merge them into a single profile.

  17. Retweeted
    May 2

    Congratulations to for making The Five: Chrome Extensions for Sourcers We Wish We Knew About Earlier list

    1 reply 1 retweet 1 like
  18. Apr 25

    Gorgias Chrome has a new variable: {{domain }}. If you have an email like support@gorgias.io it will output: Gorgias

  19. Apr 6

    On-demand/e-commerce companies: learn how to reduce response time to customers to 5 min from (in French)

    4 retweets 1 like
  20. Apr 5

    Learn how to handle a 5x spike in your support volume from our friends , when you run on

    1 reply 4 retweets 5 likes

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