Gorgias

@gorgiasio

💙 #1 rated for online merchants. 📦 Built for . Manage all your 🎫 in one place, reduce ticket response time.

Vrijeme pridruživanja: prosinac 2014.

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  1. 4. velj

    [status] Resolved: This issue should be resolved. What happened is that we've received a lot more requests on the live-updates servers and this blocked the message queues and the issue cascaded trough our infrastructure. We're now chan…

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  2. 4. velj

    [status] Investigating: We're currently experiencing high latency issues with the view counts, sending messages are loading slowly, and incoming messages are not automatically updated.

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  3. 4. velj

    New episode is up! Ecommerce Customer Service Leader Shares His Tip - Tyler Yannes Perfect Keto

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  4. 4. velj

    [status] Resolved: The helpdesk should be back to normal now, all incoming messages are being processed now. The reason the downtime happened is because we've deployed a new infrastructure configuration that was in conflict with anothe…

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  5. 4. velj

    [status] Monitoring: We've managed to find the issue and fix it. We're monitoring.

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  6. 4. velj

    [status] Investigating: We're investigating an issue with the helpdesk.

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  7. 3. velj

    We're excited to announce our launch out of beta 🎉 Connect your store and Gorgias helpdesk to manage all your support tickets from one place.

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  8. 1. velj

    New episode is up! Daily High Club Can't Advertise on Traditional Channels - Here's What They Do Instead

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  9. 31. sij

    New episode is up! Abandoned Cart Recovery - How Friction Free Shaving Drives Sales and Creates FOMO

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  10. 30. sij

    [status] Completed: The scheduled maintenance has been completed.

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  11. 30. sij

    [status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.

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  12. 29. sij

    [status] Scheduled (Jan 29, 2020, 16:00 PST): Maintenance will begin as scheduled in 60 minutes.

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  13. 29. sij

    [status] Scheduled (Jan 29, 2020, 16:00 PST): We need to perform a maintenance operation on the main database of one our cluster. This will affect only a small portion of our customers. We estimate the maintenance period to last 5 minu…

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  14. 29. sij

    New episode is up! Athletic Greens COO Shares his Secret to Surviving Black Friday

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  15. 24. sij

    Is better than ? Or vise versa? Determine which leading platform is best for your online store based on your operational needs 🤓

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  16. 24. sij

    New episode is up! The Number 1 Klaviyo Automation to Use in Your Store

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  17. 24. sij

    [status] Completed: The scheduled maintenance has been completed.

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  18. 24. sij

    [status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.

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  19. 23. sij

    [status] Scheduled (Jan 23, 2020, 16:00 PST): We need to perform an emergency maintenance operation on one of our clusters. This will affect only a small portion of our customers. Thank you for your understanding.

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  20. 23. sij
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