Are you seeing any error messages when you're trying to upload custom thumbnails? Which device are you using? Let us know and we'll look into it!
@YouTube @TeamYouTube why am I not eligible for custom thumbnails!? I just started uploading on the channel!
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It just won’t let me upload a thumbnail, it says ‘you are not eligible to use custom thumbnails’ I’m on iPhone but I’m using desktop mode on the browser if that helps
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