Gladly

@gladly

Reinventing customer service to put people at the ❤️ of it.

San Francisco, CA
gladly.com
Vrijeme pridruživanja: svibanj 2016.
204 fotografije ili videozapisa Fotografije i videozapisi

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  1. Prikvačeni tweet
    31. sij

    We're thrilled to introduce the launch of Radically Personal, a new weekly podcast hosted by 's CEO in conversation with customer service leaders from the world's most-loved brands! Get a sneak peek.

    5 proslijeđenih tweetova 17 korisnika označava da im se sviđa
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  2. prije 59 minuta

    Our first podcast episode is here! Check out 's interview with 's Co-Founder and be sure to subscribe on Apple, Spotify, Google or .

    2 korisnika označavaju da im se sviđa
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  3. prije 22 sata

    Don't miss our upcoming webinar covering The Foremost 50 Insights Report on Feb 12th. Join us to discover how leading digital-native brands are shaping the future of fashion! Register now -

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  4. 4. velj

    We're gearing up for our first podcast episode! Tune in this Thursday to see how is bringing humanity back to air travel with co-founder, . Preview the podcast and subscribe to updates on our website -

    1 proslijeđeni tweet 4 korisnika označavaju da im se sviđa
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  5. 4. velj

    Thanks for tuning into our with and ! In case you missed it, you can still register here to get the recording!

    3 proslijeđena tweeta 7 korisnika označava da im se sviđa
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  6. 4. velj

    Make sure you are wherever your customers are. Communicate with them and find out where the conversations are happening. Working with your customers directly will allow you to better connect with them in an authentic way.

    1 proslijeđeni tweet 1 korisnik označava da mu se sviđa
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  7. 4. velj

    Modern brands know that modern consumers care about sustainable business practices, and it goes beyond environmentally-friendly products. Sustainability is becoming a driver when it comes to decisions about consumer products.

    1 proslijeđeni tweet 2 korisnika označavaju da im se sviđa
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  8. 4. velj

    See the top five requirements for eCommerce websites from our

    1 proslijeđeni tweet 1 korisnik označava da mu se sviđa
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  9. 4. velj

    We're entering an era of growing customer expectations. Soon 1-day shipping could be the next standard-bearer. Are customer expectations realistic?

    1 proslijeđeni tweet 2 korisnika označavaju da im se sviđa
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  10. 4. velj

    33% of survey respondents have purchased goods "only available" online, not on Amazon. This shows promise for growth in the DTC space, making room for even more brands to launch via no-code solutions!

    1 proslijeđeni tweet 2 korisnika označavaju da im se sviđa
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  11. 4. velj

    The second most-mentioned positive brand experience happened in local brick and mortar. In our national survey, 51% of people say they recently had an impressive brand/shopping experience at a store/in-person.

    1 korisnik označava da mu se sviđa
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  12. 4. velj

    Local is cool again. Rising customer acquisition costs, rising online customer expectations, and hidden costs of eCommerce will mean a return to local-first in the next decade.

    1 proslijeđeni tweet 1 korisnik označava da mu se sviđa
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  13. 4. velj

    Some brands that are doing a great job with audience-first branding.

    1 korisnik označava da mu se sviđa
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  14. 4. velj

    Audience-first is an emerging go-to-market strategy that allows influencers of various sizes to sell products, goods, and services directly to their fans. The fan-turned-shopper paradigm will be a playbook for success in the coming decade.

    1 proslijeđeni tweet 1 korisnik označava da mu se sviđa
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  15. 4. velj

    Brands in 2020 are using experiences to allow their customers to engage with them.

    1 proslijeđeni tweet
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  16. 4. velj

    As attention spans become a bigger factor in decision making, value-driven storytelling can help a brand succeed.

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  17. 4. velj

    The attention economy - We found that Americans are consuming more media and content than ever, both on and offline. Unsurprisingly, we found a propensity to binge-watching shows than to seeking out real-world experiences.

    1 proslijeđeni tweet
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  18. 4. velj

    Purchases may no longer be about price anymore. People are caring more about their experience.

    1 proslijeđeni tweet
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  19. 4. velj

    We're covering the report on the State of Retail on our live webinar. There's still time to join!

    1 proslijeđeni tweet 1 korisnik označava da mu se sviđa
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  20. 4. velj

    There's still time to join our webinar live now! Here's the link to join and learn about the state of retail in 2020.

    1 proslijeđeni tweet
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  21. 4. velj

    Our webinar all about what's next in digital commerce is starting in 5 minutes! Don't miss out!

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