@YouTube I still can't get YouTube kids to work on my sons tablet, crashes on opening. Please help.
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Replying to @gist_sophie
Thanks for trying those steps. We recommend filing a feedback report from your device: https://goo.gl/C6tgnw . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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Replying to @TeamYouTube
I can't get the app to work, so I can't click settings within the app etc to complete that feedback form
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Replying to @gist_sophie
To confirm, have you already tried reinstalling the YouTube app? Let us know if this helps in fixing the issue.
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Replying to @TeamYouTube
Hi yes, I uninstalled and reinstalled the app several times. I even reset the brand new tablet to factory settings then tried yt kids again. Every time I get to save search settings it says can't save settings right now.
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Replying to @gist_sophie
Thanks for confirming. For us to investigate further on this, could you send a feedback with these steps: https://goo.gl/WdI0BK ? We'll look into it.
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Thank you, I see there's been an update, and the latest update seems to have worked as yt kids no longer crashes on the initial set up screen
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