hi @TeamYouTube can you help me my subscriber's are telling me that they are not seeing my videos in there sub box can you fix this
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Replying to @gerardross2k9
Hi there, do you have screenshots from your subs? Send more details our way, we'll take a look!
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Replying to @TeamYouTube
hi YouTube is there an update atm or do you need more info?
1 reply 0 retweets 0 likes -
Replying to @gerardross2k9
Thanks for the details. Are they facing issues across devices/browsers? Also, could you ask your subs to sign out and sign back in, and see if that helps!
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
yea they signed in and out but it was still happening most of them said on the laptop and phone
1 reply 0 retweets 0 likes -
Replying to @gerardross2k9
Thanks for that info. Have your subs check the Subscriptions Manager and the channel page to confirm if they're still subscribed to your channel. Additionally, feel free to let them know to tweet
@us and we'll take it from there.1 reply 0 retweets 1 like
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