@TeamYouTube Hi there, I am having issues with a few things on my channel, i.e. channel cover art, URL... etc. Any help would be fantastic as the help section on your site doesn't seem to get me anywhere. Thank you :)
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Replying to @georgie_lowen
Thanks for reaching out. Share more specifics and screenshots if any, we'll see what we can do.
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Replying to @TeamYouTube
Going by the NEW Custom URL rules, I am eligible to change my URL but the option will not appear. Which is rather frustrating. So I need help with that. The other issue I has been sorted - had to download Chrome for it work work.
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Replying to @georgie_lowen
While you can't change a custom URL, you have to remove the existing one and claim a new one using the steps mentioned in the Help Center article: http://yt.be/help/4moa . Hope this helps.
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Replying to @TeamYouTube
Thank you! I shall give it a whirl 
11:00 AM - 24 Jul 2019
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