I don't know if this is limited to particular interaction types but when emailing people at @stripe, I don't get back emails armored with ticket information. It feels personal in a satisfying way. Kinda feel like most companies should strip-automate that stuff if they're able to.
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Replying to @generativist @stripe
We spent a silly amount of time making our email correspondence work that way
Thanks for noticing.2 replies 1 retweet 14 likes -
It's great! Definitely cuts through the noise of my inbox, a place I absolutely hate visiting in pretty much any form.
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Replying to @generativist @stripe
Glad to hear it. Reach out anytime with any thoughts on how we can keep making our support better!
1 reply 0 retweets 1 like
Since I’m now moving towards the creation of a marketplace, I’m sure I will 
5:13 PM - 21 Apr 2020
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