Alternatively: Boeing cut corners when making a redesign of an existing aircraft, designed a system without redundant safety systems (an optional extra) and failed to train pilots in the new systems. Also the regulatory framework was very lax.
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Plus, didn’t they *have* a working software patch for the known problem, just as an expensive upgrade? Like...the causes are obviously complex but that one seems pretty proximate
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In short “Boeing [...] was lazy”
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