1/ People who earnestly DM me because they're curious but embarrassed to ask publicly are rewarding to answer, but take a lot of time.
I can't imagine how frustrating reward/time-constraint must be for who have big science accounts (e.g., @AstroKatie.)
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2/ The more I experience this problem, the more excited I get for efforts like
@SarahMackAttack's@SkypeScientist.1 reply 0 retweets 2 likesShow this thread -
3/ I wonder if someone (or maybe even Sarah, with volunteer coding help) could create an interface that allows questions and answers to be routed switchboard style to someone who knows *and* with time. On-demand science support.
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4/ It's not just kids who have are curious and have questions that thrill them. But, unfortunately, it's adults who are the most inhibited to ask questions, because sometimes people are snobby / judgmental assholes.
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Replying to @generativist
Two suggestions to make something like that work better: 1) make it asynchronous. Usually don't need that answer right that second. 2) an automated layer of triage and routing to relevant info, like one of those customer service chat bots for many tech companies.
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Yea, both of which are necessary. Like, if you have time and expertise, you can pick up a question.
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